COVID19

From Director/CEO Tom Shull: 2021 Strategic Priorities—Driving For Success to Preserve the Benefit

By Tom Shull / April 26, 2021 /

After an unprecedented 2020, Team Exchange is focused on preserving the hard-earned benefit for all who wear the uniform—past, present and future. Six strategic priorities will increase the organization’s relevancy as the Exchange continues to be a crucial non-pay benefit for those we are so honored to serve.

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Watch Now! How to Host Pinning Ceremony for Vietnam War Veterans Day

By Marisa Conner / March 24, 2021 /

The Exchange is honored to celebrate Vietnam Veterans with recognition ceremonies in stores on or around March 29, National Vietnam War Veterans Day. Stores around the world are taking extra precautions to ensure these special events are conducted with care and concern for the health and well-being of both guests and teammates. “It is the…

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COVID-19 Heroes: Germany Services Team Delivers Personal Touch

By Sgt. 1st Class Taresha Hill / March 11, 2021 /

More than 50 Exchange concessionaires at Baumholder, Kleber, Landstuhl, Vogelweh, Panzer and Ramstein received a thank you letter from Exchange Director/CEO Tom Shull and Chief Operating Officer Jason Rosenberg—with a personal touch. The letter was sent to all Exchange service business managers to share with their concessionaires, but Kaiserslautern Military Community SBM Lani Chandler and…

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Words from Director/CEO Tom Shull: Preserving the Benefit through the Pandemic—A Job Well Done in 2020

By Tom Shull / February 22, 2021 /

Congratulations on the many successes of 2020! Despite the incredible challenges throughout the COVID-19 pandemic, Team Exchange has much to celebrate as you steadfastly brought mission-essential benefits to Soldiers, Airmen, Retirees, Veterans and military families. Well done! At the onset of the pandemic, we committed to stabilizing our workforce and made it through the year…

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Christine Bigot receives Hero Award

COVID-19 Heroes: Rose Barracks Inventory Control Associate Has a Servant’s Heart

By Lisa Ferguson / February 10, 2021 /

Christine has voluntarily taken on additional duties at the Express since the pandemic began.

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Feeding the Future: Europe’s KMC School Meal Program Team Boasts More Than 1,000 Years of Service

By Sgt. 1st Class Taresha Hill / February 2, 2021 /

Since 1955, the Army & Air Force Exchange Service has been feeding Warfighters’ children and the 80 employees from Europe’s Kaiserslautern Military Community Center school meal program have been serving the meals for an astounding combined 1,039 years. “We have the most dedicated and loyal employees,” said Sonja Gates, the school meal program manager for…

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COVID-19 Heroes: Sheppard AFB Associate Honored for Keeping Shoppers Safe

By Lisa Ferguson / January 28, 2021 /

Orange juice, lip balm, ramen noodles, shampoo: What reads like a simple grocery list to most people may actually be a lifeline for others. Karen Graves knows this firsthand. An administrative assistant at the Sheppard Air Force Base Exchange, she recently received a Hero Award for her work managing the store’s personal shopper program. The…

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Where to Learn More About COVID-19 Vaccines

By Robert Philpot / January 26, 2021 /

Exchange associates can visit the CDC’s official website for information about the COVID-19 vaccines, including frequently asked questions; benefits of receiving the vaccine; safety information; what to expect when receiving a vaccine; and more.

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COVID-19 Heroes: Fort Rucker Associates Honored for Protecting the Force

By Loyd Brumfield / November 5, 2020 /

In April, Fort Rucker command decided to implement temperature screenings in high-traffic buildings as well as to limit access to one entrance. The Exchange made space for screeners, but installation personnel conducted the screenings.

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At ALA Convention, Shull Focuses on Future: ‘We Can Endure This’

By Julie Mitchell / October 21, 2020 /

Army & Air Force Exchange Service Director/CEO Tom Shull shared the Department of Defense largest retailer’s vision for preserving the benefit during the COVID-19 pandemic at the American Logistics Association’s annual convention. “Team Exchange continues to address the pandemic—and we will be ready in the face of uncertainty,” Shull told the convention’s virtual audience, which…

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