July 2019

Cadets CPT Christian Falk and Thomas Bordeaux

Meet Our Newest Interns: Two West Point Cadets

By Julie Mitchell / July 23, 2019 /

“This is a unique opportunity to give our Nation’s future military leaders an inside look at the Exchange family and leave them with a positive lifelong impression.”

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124th Anniversary Week: The Exchange System’s First Five Years Were Tough

By Robert Philpot / July 23, 2019 /

The first five years were definitely not easy. Just ask the prohibitionists.

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“It’s Our Exchange”: At VFW Convention, Veterans Celebrate Lifelong Shopping Benefit

By Julie Mitchell / July 23, 2019 /

“The Exchange has gone where they’ve gone—and we are still here for them.”

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124th Anniversary Week: The Exchange Began Here in the Middle of Nowhere

By Robert Philpot / July 22, 2019 /

Learn how the Exchange got its start and where. We still operate a store there.

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New, Larger Exchange Brings Taste of Home to Iraq’s Camp Erbil

By Robert Philpot / July 22, 2019 /

“The customers were thrilled as they entered the new store to find an expanded product assortment, and the clean crisp execution of Exchange standards.”

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Inspector General: We’re Here to Help . . . Don’t Run the Other Way

By Lt. Col. Michael Young / July 18, 2019 /

The IG office helps make the Exchange a better place to work and improve the Soldiers, Airmen and families’ quality of lives through goods and services.  

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How Do We Get to Root Causes of Customer Complaints?

By Stephen Groll / July 18, 2019 /

Handling complaints quickly and fully is a great opportunity to enhance relationships with customers and build loyalty, too.

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The First Sergeants Council surprise Airmen with $15 of free gas ahead of the Fourth of July weekend.

Davis-Monthan Express Fuels Kindness for First Sergeants Event

By Robert Philpot / July 16, 2019 /

“Just to see the smiles on the Airmen’s faces—it made us feel so good.”

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Poland Associates Honored for Support at Tip of the Spear

By Robert Philpot / July 16, 2019 /

These associates “exponentially increased the quality of life and morale” right at the tip of the spear

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Grand Forks Exchange Honors Vietnam Veterans at American Legion Centennial

By Robert Philpot / July 15, 2019 /

“Any opportunity we have to reach out to Veterans and members of the community that support the Veterans and installation must be taken advantage of to the fullest.”

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