Eastern Region would like to recognize Tiffany Baldwin, Maria Felix and Sunhee Chung for their contributions and support of the Exchange Mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!
Tiffany Baldwin
Customer Experience Associate, North Post Express
Fort Belvoir Exchange
Tiffany consistently provides outstanding customer service and represents the Exchange with professionalism and a positive attitude. She greets every customer with a welcoming smile, maintains accuracy at the register, and is always willing to assist customers and teammates. Her reliability, attention to detail and commitment to excellence help create a positive shopping experience every day. Tiffany truly embodies the Exchange core value of Family Serving Family.
Maria Felix
Service Operations Assistant, Services & Vending
Fort Drum Exchange
Maria Felix is a well-known face around the Fort Drum Exchange. She is known for always smiling and always being on the go, constantly working and going above and beyond for the Exchange and our concession partners. Maria is not afraid to do the dirty work around our sites and always shares a laugh while doing it. Maria is an asset to not only the Services team, but to Fort Drum as a whole and exemplifies what the Exchange stands for: Family Serving Family.
Sunhee Chung
Sunny’s Happy Bowl, Food Concessionaire
Hanscom AFB Exchange
Sunhee Chung, our food vendor partner and co-owner of Sunny’s Happy Bowl, lives up to her name! As the primary cook, she serves up delicious meals daily, while also serving up friendliness and offering a pleasant and welcoming atmosphere to our customers. As one of five food concessionaire options at Hanscom, she consistently is a customer favorite, with average monthly sales of close to $28,000! She goes the extra mile to ensure that each customer goes away happy, and returns for more! As a Services vendor partner, she is consistent, reliable and provides monthly payments and paperwork in a timely manner, adhering to all aspects of her contract without fail. Sunhee is an asset and delight to the Hanscom community!
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