Selena Mazzega, Nick Abramshe and Georgine McGhee provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!
Selena Mazzega
Supervisor, Aviano Main Store
Italy Consolidated Exchange
Selena Mazzega is diligent in tracing Exchange funds. Selena serves as the supervisor in the cash cage, demonstrating exceptional initiative in ensuring the smooth operation of cash transactions and managing fuel card payments. In Italy, customers have the unique privilege of exceeding their fuel card limit, resulting in some customers owing the Exchange up to $400. Selena meticulously reviews the list of declined payments daily and personally contacts each customer via email. This process is not only time-consuming but also requires a high level of organization and consistency. Since January 2025, Selena has successfully saved the Exchange a total of $125,179. Without Selena and her team’s proactive approach in recovering these declined payments, the Exchange would have incurred these costs. Selena makes an invaluable contribution to the Exchange.
Nick Abramshe
Delivery Associate, KMCC Food Court
KMC Consolidated Exchange
Nick Abramshe is a highly valued delivery associate wh0 has been with the KMCC food court for more than six years. During that time, he has delivered more than 25,000 orders, and has received more than 90 positive customer comments, consistently being praised for “Quick and Efficient,” “Friendly Service” and “Delivered with Care.” Nick is the KMCC delivery team’s first choice to step in and lead the shift when needed. He consistently ensures seamless operations, rapid deliveries and effective team management
Georgine McGhee
General Manager’s Assistant
Wiesbaden Exchange
Georgine McGhee consistently goes above her normal duties to support the Services team, especially during recent staffing transitions. Her assistance with translations, installation passes and coordination with garrison on key projects, such as scheduling for the Clay Barber upgrade and the launderette upgrade, has ensured seamless customer communication. This elevated service support helped directly contribute to the Services team finishing JAN_2025_YTD at $398,000 in fee income (20% above plan) and $63,000 in concession sales (3% above plan). Georgine’s reliability and proactive teamwork have been essential to keeping service levels high and driving strong YTD performance. Services would not be as successful this year without her exceptional dedication and teamwork.
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