Teresa Suter, Oliver Smith and Linda Baruffato provide outstanding hard work and dedication to our service men and women. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and we are proud to have them on the Europe team!
Teresa Suter
Customer Experience Associate, Brunssum Troop Store
Spangdahlem Consolidated
Teresa fully embraced the challenge of elevating the customer experience at the Brunssum Troop Store Snack Avenue, and her impact has been exceptional. Through her strong ownership of stock levels and commitment to fresh, well-presented displays, Snack Avenue sales have increased by 20.5% year-to-date, with a 14% growth in units versus the prior year. What sets Teresa apart is her genuine connection with customers. She creates a welcoming, personalized experience by engaging with customers by name, celebrating special moments such as birthdays during age verification, and ensuring their favorite items are on the grill. Her approach consistently reinforces that the Exchange is a place where customers feel valued and recognized. Teresa also leads by example in driving MILITART STAR penetration at Brunssum, demonstrating both initiative and dedication to achieving results. Her positive attitude, attention to detail and commitment to excellence make her a standout associate and a key contributor to the store’s success.
Oliver Smith
Food Service Worker, Panzer Popeyes
EUCOM Exchange
Mr. Smith is a Diamond-level customer service expert and an All-Pro performer across all production stations at Popeyes. He consistently demonstrates excellence, both in the workplace and in high school, where he maintains A grades while participating in extracurricular activities, including being an outstanding trumpet player. His strong work ethic, willingness to learn and commitment to mastering all Popeyes operations set the standard for his peers. Mr. Smith’s ability to balance performance, growth and discipline makes him a clear example of a rising leader within the team.
Linda Baruffato
Associate, Janz Medical Supply (Vicenza)
Italy Consolidated Exchange
Linda is being recognized for her outstanding dedication and exceptional service to the community. She consistently delivers excellent customer care and has become a key resource for those navigating the referral process. Her professionalism, knowledge and compassion make a meaningful difference for every customer she supports. Linda also goes above and beyond by creating helpful educational tools and actively participating in community events such as the Baby Expo, the Red Cross Event and the New Moms Event. Her commitment and engagement have contributed to an impressive 115% increase in sales—a true reflection of her hard work and impact.
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