Exchange Writer:

Tom Shull

Tom Shull has been Director and CEO of the Exchange since June 2012. He is a 1973 graduate of the United States Military Academy at West Point, New York, and commanded a mechanized infantry company during the Vietnam War era.

Words from Director/CEO Tom Shull: Exchange Needs Your Help in Honoring Vietnam Veterans

Our Vietnam Veterans made great sacrifices and served honorably. Please help the Exchange let them know they are not forgotten.

March 2, 2020
Words from Director/CEO Tom Shull: How You Strengthened the Exchange Benefit in 2019

Amid the challenges of the ever-changing retail industry—which saw more than 9,300 retail stores close in 2019—you have provided exceptional service to Warfighters and their families.

January 27, 2020
Words from Director/CEO Tom Shull: Holiday Sales Season Starts Strong

Many in the military community spend their holidays away from their families and loved ones. Thank you for your service to our heroes far from home.

November 22, 2019
‘The Light of Hope’: Exchange Remains Beacon for Tyndall One Year After Hurricane Michael

“These associates’ passion and commitment to serving Airmen and families, as well as the many troops called in to help with the recovery, shined through the darkness cast by the hurricane.”

October 15, 2019
From Director/CEO Tom Shull – 2019 Strategic Priorities: Keeping the Exchange Relevant

The Exchange is leaning forward to further strengthen the hard-earned benefit we are honored to provide Warfighters past, present and future.

May 28, 2019
Words from Director/CEO Tom Shull: 2018 Strategic Priorities, What We Accomplished

Because of you, the Exchange remains the lead tank in the delivery of hard-earned benefits to Warfighters and their families!

April 4, 2019
Words from Director/CEO Tom Shull: Exchange Remains Ready, Resilient into the New Year

Because of you, the Exchange has finished another extraordinary year of taking care of those who matter most—our Nation’s Warfighters and their families.

January 18, 2019
From Director/CEO Tom Shull: With Holiday Season Underway, Exchange Remains Strong

We are on solid financial ground.

December 3, 2018
Words from Director/CEO Tom Shull: Serving National Guard, Reserve Must Remain a Top Priority

The Exchange team’s dedication to Guard and Reserve is second to none.

October 29, 2018
Words from Director/CEO Tom Shull: Where Heroes Win: Through Football, Exchange Scores a Victory

Exchange TV commercials spotlight the Veterans online shopping benefit during service academy football games on CBS Sports Network.

October 22, 2018