E-Commerce

People Behind New Robots at Dan Daniel Recognized as New Era Begins

By Chris Ward / December 20, 2021 /

Thirteen Exchange associates received certificates of recognition for their roles in ensuring a smooth launch of the Logistics Autonomous Robotic Initiative (LARI) at the distribution center.

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Watch on Saturday! The Exchange is Back at the Army-Navy Game

By Chris Ward / December 9, 2021 /

As America celebrates the 122nd edition Army-Navy Game on Dec. 11, the Exchange will be connecting with the military community through a national commercial that will air on the CBS broadcast.

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Four Years After Benefit Launched, Veterans for Life Save with ShopMyExchange.com

By Julie Mitchell / November 10, 2021 /

Since they were granted access to ShopMyExchange.com on Veterans Day 2017, more than 275,000 Veterans have used their lifelong benefit, which offers tax-free shopping and military-exclusive pricing.

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Exchange Brand Marketing Scores Big Win at Inaugural Commanders’ Classic

By Julie Mitchell / November 8, 2021 /

The first Army/Air Game at a neutral location since 1965 ended in a thrilling 21-14 overtime victory for the Army Black Knights, maximizing brand exposure for the Exchange this past weekend.

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DoD, Coast Guard Civilians, Retirees Can Now Shop Exchange Online

By Chris Ward / October 27, 2021 /

More than 500,000 Department of Defense and Coast Guard civilians and retirees now have access to the largest Exchange in the world, tax free, at ShopMyExchange.com.

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A screenshot from the interactive fall fashion guide page on the Exchange HUB

Fall Trend Guide: A Look Behind the Scenes

By Robert Philpot / October 14, 2021 /

The Exchange’s fall fashion trend guide is returning for 2021, debuting Oct. 15.

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The Exchange’s Website Turns 25. Here’s how it’s Grown Up.

By Robert Philpot / July 26, 2021 /

Days after www.aaafes.com debuted, thousands found AAFES’ new online home. It evolved into the user-friendly ShopMyExchange.com, and it will continue to grow.

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Exchange Couple Turns Grief into Record-Breaking Kindness

By Robert Philpot / June 23, 2021 /

After the death of their young daughter Evie, Mike and Jessica Domingos learned about “kindness rocks” and started painting them and hiding them in the Dallas area. Their uplifting “Tiny Evie Rocks” message continues to move people who find the rocks.

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The Exchange contact center and escalations teams will celebrate Customer Service Week Oct. 7 with a virtual celebration featuring games, giveaways and more.

Exchange Thanks Contact Center Associates During Customer Service Week

By Robert Philpot / October 5, 2020 /

“We want the team to know how much we appreciate everything they do to take care of our customers.”

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