New eCommerce Contact Center to Improve Customer Service
A new, dedicated ShopMyExchange.com contact center is taking the online customer experience to the next level.
E-Commerce
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American Eagle is Landing at ShopMyExchange.com, Select PXs, BXs
The Exchange will launch the brand Friday at Fort Hood.
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People Behind New Robots at Dan Daniel Recognized as New Era Begins
Thirteen Exchange associates received certificates of recognition for their roles in ensuring a smooth launch of the Logistics Autonomous Robotic Initiative (LARI) at the distribution center.
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Watch on Saturday! The Exchange is Back at the Army-Navy Game
As America celebrates the 122nd edition Army-Navy Game on Dec. 11, the Exchange will be connecting with the military community through a national commercial that will air on the CBS broadcast.
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Four Years After Benefit Launched, Veterans for Life Save with ShopMyExchange.com
Since they were granted access to ShopMyExchange.com on Veterans Day 2017, more than 275,000 Veterans have used their lifelong benefit, which offers tax-free shopping and military-exclusive pricing.
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Exchange Brand Marketing Scores Big Win at Inaugural Commanders’ Classic
The first Army/Air Game at a neutral location since 1965 ended in a thrilling 21-14 overtime victory for the Army Black Knights, maximizing brand exposure for the Exchange this past weekend.
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DoD, Coast Guard Civilians, Retirees Can Now Shop Exchange Online
More than 500,000 Department of Defense and Coast Guard civilians and retirees now have access to the largest Exchange in the world, tax free, at ShopMyExchange.com.
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Fall Trend Guide: A Look Behind the Scenes
The Exchange’s fall fashion trend guide is returning for 2021, debuting Oct. 15.
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The Exchange’s Website Turns 25. Here’s how it’s Grown Up.
Days after www.aaafes.com debuted, thousands found AAFES’ new online home. It evolved into the user-friendly ShopMyExchange.com, and it will continue to grow.
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Exchange Couple Turns Grief into Record-Breaking Kindness
After the death of their young daughter Evie, Mike and Jessica Domingos learned about “kindness rocks” and started painting them and hiding them in the Dallas area. Their uplifting “Tiny Evie Rocks” message continues to…