ECP

Halfway Home: MILITARY STAR Challenge Cup Standings for First Half of 2025

By Chris Ward / September 15, 2025 /

Find out who the top Exchanges were in each region as the competition hits the mid-year point.

Read More

Words From the Director/CEO: Force Multipliers Are Going Strong For Mission Success

By Tom Shull / September 8, 2025 /

As we head into the last half of fiscal 2025, your steadfast dedication to advancing the Exchange’s strategic priorities continues to play a significant role in strengthening our military community.

Read More

The Exchange is the Gold Standard for Securing Cardholder Data

By Teonja Tatum / August 19, 2025 /

The Exchange has successfully completed its Payment Card Industry (PCI) assessment, earning a clean Report on Compliance (RoC) with no compensating controls for the 15th year in a row. Here’s what that means.

Read More

MILITARY STAR Card Ambassador Pushes Big Numbers Out of Small POM Troop Store

By Zach Wright / August 12, 2025 /

Since the start of the fiscal year, Customer Experience Associate Brandie Talavera has signed up nearly 250 students attending the Defense Language Institute Foreign Language Center for a MILITARY STAR card, raising the average monthly signups from 15 accounts a month to nearly 50.

Read More

Closing Credits: Retiring ECP SVP Tommy Ward Reflects on Exchange Career

By Robert Philpot / July 29, 2025 /

Ward’s more than 20 years at the Exchange have included multiple deployments.

Read More

Tommy Ward Shares His Leadership Philosophies

By Robert Philpot / July 28, 2025 /

During a program titled “Currency of Trust: Leading the MilStar Team,” Chief of HR Learning Jessica Provan asked Ward questions about his career, including what key moment changed his career trajectory, how he was pushed out of his comfort zone and when he started thinking about becoming a senior leader.

Read More

Words From the Director/CEO: Force Multipliers for Mission Success in 2025

By Tom Shull / April 30, 2025 /

The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required to achieve success.

Read More

Exchange Credit Program Announces 2024 MILITARY STAR® Challenge Cup Winners

By Robert Philpot / April 29, 2025 /

The top store for the year earned a $1,000 prize and the coveted Challenge Cup.

Read More

Legacy MILITARY STAR Card Decommissioning: An FAQ for Associates

By Teonja Tatum / April 21, 2025 /

All legacy MILITARY STAR cards will be decommissioned May 1 and replaced with updated MILITARY STAR cards. Here’s what associates need to know.

Read More

MILITARY STAR® Sweepstakes Awards Nearly $40,000 to Military Shoppers

By Travis Day / April 10, 2025 /

Through November and December each year, all shoppers worldwide who used their MILITARY STAR card were automatically entered in the sweepstakes—with more than 4.7 million entries in 2024.

Read More