Saluting Our Customer Contact Center Teams
During Customer Service Week, Oct. 6-10, we are privileged to honor our more than 200…
ECP
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The MILITARY STAR Team Leader Talks About What’s Next
Joseph Todd isn’t just the SVP of the Exchange Credit Program. He’s also a customer.
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Words From the Director/CEO: Low APR is Just One MILITARY STAR Benefit
A recent study found that Exchange’s MILITARY STAR card has the lowest APR among unsecured…
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Halfway Home: MILITARY STAR Challenge Cup Standings for First Half of 2025
Find out who the top Exchanges were in each region as the competition hits the…
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Words From the Director/CEO: Force Multipliers Are Going Strong For Mission Success
As we head into the last half of fiscal 2025, your steadfast dedication to advancing…
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The Exchange is the Gold Standard for Securing Cardholder Data
The Exchange has successfully completed its Payment Card Industry (PCI) assessment, earning a clean Report…
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MILITARY STAR Card Ambassador Pushes Big Numbers Out of Small POM Troop Store
Since the start of the fiscal year, Customer Experience Associate Brandie Talavera has signed up…
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Closing Credits: Retiring ECP SVP Tommy Ward Reflects on Exchange Career
Ward’s more than 20 years at the Exchange have included multiple deployments.
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Tommy Ward Shares His Leadership Philosophies
During a program titled “Currency of Trust: Leading the MilStar Team,” Chief of HR Learning…
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Words From the Director/CEO: Force Multipliers for Mission Success in 2025
The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and…
