Vandenberg Associate Helps MILITARY STAR® Program Put Power of QR Codes in Ambassadors’ Hands
Vandenberg Space Force Base Exchange Computer Operator Julia Carr was telling a shopper about the MILITARY STAR® card last year when she had an idea.
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Standout MILITARY STAR Associates Share Secrets of Success
In 2021, the top 25 associates alone accounted for more than 9,600 new MILITARY STAR accountholders. The Exchange Post chatted with the top five associates, who processed nearly 4,000 MILITARY STAR applications in 2021, and…
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Words From the Director/CEO: Strategic Priorities for 2022
Read about the aggressive, yet achievable, goals to do even more for the communities we are privileged to serve.
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MILITARY STAR Pays Off More than $38,000 in Holiday Bills in Annual Sweepstakes
MILITARY STAR’s eighth annual Your Holiday Bill Is on Us sweepstakes paid off holiday bills for five grand-prize winners.
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Team Exchange Unites to Plan Fun and Flexible Month of the Military Child Celebration
Since 2020, Month of the Military Child celebration efforts have concentrated on virtual events in line with the Department of Defense’s pandemic safety protocols. Here’s how Exchange teams across the organization worked together bring back…
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Spring Trend Guide Highlights Teams’ Commitment to Improve Shopper Experience
This collab is giving fresh-look vibes! New, favorite and exclusive high-quality brands for the entire family shine in this year’s Spring Trend Guide.
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MILITARY STAR Surprises 10 Shoppers With $35,000 in Home for the Holidays Sweepstakes
Five grand-prize winners each received a $5,000 check, while five runners-up won $2,000. The winners were automatically entered into the sweepstakes after using their MILITARY STAR card twice at a military exchange and twice at…
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Fall Trend Guide: A Look Behind the Scenes
The Exchange’s fall fashion trend guide is returning for 2021, debuting Oct. 15.
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Exchange Celebrates Contact Center Associates
To celebrate Customer Service Week, which runs through Oct. 8, contact center team managers are celebrating with daily events designed to puts smiles on the faces of customer service associates.
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Watch Now! Top Tips from the Experts on How to Increase New MILITARY STAR Accounts
We asked some of 2020’s top-performing MILITARY STAR associates to share their tips for increasing new MILITARY STAR accounts – watch the video to see their recommendations.