What the Office of the Inspector General Does—and What It Doesn’t
The Exchange Office of the Inspector General (IG) is often misunderstood.
IG
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How IG Handles Complaints Submitted on Someone Else’s Behalf
The IG typically processes complaints submitted directly by the affected party. But there are some…
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How IG and LP Support Stores During the Holidays—and Always
For every cashier, store manager and general manager, it’s critical to understand the support offered…
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How to Keep Online Shopping Safe
Here are a few tips to ensure that Exchange customers have the best shopping experience…
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The Backbone of the Self-Assessment Program
The program is part of larger efforts mandated by Department of War instructions to evaluate…
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IG Does Not Share Your Info Without Your Permission
At the Exchange IG office, every complaint is taken seriously and overseen with professionalism and…
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Vigilance Against Mismanagement Today Protects Tomorrow’s Success
Mismanagement is the failure to appropriately manage Exchange funds, assets or resources. It also includes…
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Your Immediate Actions Can Save Lives in an Active Shooter Situation
Refresh your knowledge about what you need to do in an active-shooter situation
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Looking at the Big Picture of a Small Office’s Typical Year
The Office of the Inspector General has four pillars that guide all of Team Exchange’s…
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The SAP: A Key Tool in Evaluating Exchange Readiness and Efficiency
The Self-Assessment Program (SAP) evaluates each directorate’s preparedness, identifies inefficiencies and facilitates corrective actions. elf-Assessment…
