How IG Handles Complaints Submitted on Someone Else’s Behalf
The IG typically processes complaints submitted directly by the affected party. But there are some…
Directorates/Regions
-
130 Years of Family Serving Family: Kay Carmichael, HQ
“Knowing that we are there for those who are deployed and on the front lines…
-
One Associate—More Than 700 Sign-Ups in FY25
The customer experience associate is the top MILITARY STAR ambassador worldwide.
-
How IG and LP Support Stores During the Holidays—and Always
For every cashier, store manager and general manager, it’s critical to understand the support offered…
-
Fort Benning SBM Believes in Making Heroes’ Days Better
Kathy Lieb talks about what “family serving family” and serving heroes mean to her in…
-
130 Years of Family Serving Family: Steve Iosefo, HQ
The replenishment allocation specialist has been with the Exchange four years, but he spent a…
-
JBER BX Opens Exchange’s 1st Drive-Thru Starbucks in Alaska
The location offers convenience for customers who prefer to stay in their vehicles during long,…
-
Exchange Named a Best for Vets: Employer for 12th Straight Year
Military Times honored the Exchange for its enduring commitment to employing heroes.
-
Army Promotes Five Officers Assigned to the Exchange
Four advanced to lieutenant colonel, while one achieved the Army’s highest warrant officer grade.
-
130 Years of Family Serving Family: James Meyer, Fort Hood Exchange
The Army Veteran’s journey with the Exchange is a continuation of a lifelong commitment to…
