Directorates/Regions

MILITARY STAR Card Ambassador Pushes Big Numbers Out of Small POM Troop Store

By Zach Wright / August 12, 2025 /

Since the start of the fiscal year, Customer Experience Associate Brandie Talavera has signed up nearly 250 students attending the Defense Language Institute Foreign Language Center for a MILITARY STAR card, raising the average monthly signups from 15 accounts a month to nearly 50.

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DASD for Military Community and Family Policy Explores Latest Exchange Operations at Dan Daniel DC

By Travis Day / August 11, 2025 /

Stephen B. Simmons, deputy assistant secretary of defense for Military Community and Family Policy, and other MC&FP leaders visited the DDDC to see in action the results of the Exchange’s sustained focus on efficiencies and process improvement.

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Records Management and Your Role in Keeping Data in Tune

By Teonja Tatum / August 7, 2025 /

The words “records management” might call to mind vinyl and vintage hits. At the Exchange, records management is all about keeping data in tune, and the Information Technology Directorate is the sound engineer behind the scenes.

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Exchange Brings Luxury Cinema Experience to Yokota AB with Remodeled Theater

By Chris Ward / August 6, 2025 /

The 46-year-old theater underwent a major facelift,

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Improving the Self-Checkout Kiosk, One Phase at a Time

By Teonja Tatum / August 6, 2025 /

When original plans for self-checkout hit a snag, the Exchange’s point-of-sale team relied on its ingenuity to make SCO a good experience for shoppers and associates.

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Hunter AAF Exchange Upgrades Express, Adds Two Restaurants

By Zach Wright / August 5, 2025 /

Upgrades to the Hunter Corner Express also include an expanded Snack Avenue and new registers, lighting, flooring, fixtures and patriotic-themed décor.

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130 Years of Family Serving Family: Stephanie Chartier and Alyssa Shaw, HQ

By Travis Day / August 5, 2025 /

They’re sisters, they’re both e-Comm associates, and their parents both worked for the Exchange (their dad was a vice president).

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Your Benefits, Your Way: New eBenefits Site Unveiled

By Teonja Tatum / August 4, 2025 /

The four-month-long project added a wealth of new features, including enhanced well-being and benefits education resources and a robust resource library.

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Yokota Exchange Opens First Bath & Body Works in Mainland Japan

By Teonja Tatum / July 31, 2025 /

“The Bath & Body Works store being the first in the mainland is such a great accomplishment,” said General Manager Andrew Defelice. “We’re excited to offer service members and their families a taste of home through this vendor.”

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130 Years of Family Serving Family: Jimmie Burris, Fairchild AFB and Malmstrom AFB Exchanges

By Karrington Bradley / July 31, 2025 /

An Air Force son, Burris grew up with the Exchange–and will celebrate his 26th anniversary with the organization in August.

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