Heather Laudun’s move to store manager at the Fort Drum Starbucks got off to a challenging start as the COVID-19 pandemic struck around the time she began. “It was literally my first year as a…
After an unprecedented 2020, Team Exchange is focused on preserving the hard-earned benefit for all who wear the uniform—past, present and future. Six strategic priorities will increase the organization’s relevancy as the Exchange continues to…
It was lights, camera, action on the silver screen as the Exchange raised the curtain on a newly renovated Reel Time Theater at Fort Irwin. “This is something that has been a long time in…
Ace Cummings, Services Business manager at Davis-Monthan Air Force Base, and a new marketing team for Papa John’s were discussing how to boost sales for the pizza place when the marketing team asked if they…
The Army & Air Force Exchange Service’s Burger King on Andersen Air Force Base faced a challenge the week of March 1. The restaurant was running low on buns—something that could ultimately dethrone customer satisfaction…
When the Exchange launched its first unmanned automated micro market at the Raven Rock Mountain Complex, Pennsylvania, in 2014, the idea of a world-changing pandemic was far from the minds of most Americans. Yet, six…
Exchange stores are recovering after a powerful winter storm devastated Texas and parts of Oklahoma and Louisiana. Most locations remained open. The winter storm, the first of its kind in 100 years, caused waterlines to…
The Exchange plans to open its first chiropractic offices in 2021, providing new and convenient healthcare services to the military community.
“We are deeply grateful for the teams on the ground who continue to press forward with the Exchange mission, as well as the support we received from Exchange directorates.”
At Camp Walker’s Express, Ms. Song, Yong-chi is known for wearing a smile and bringing a helpful attitude. Ms. Song was recognized Oct. 16 for her outstanding customer service and professionalism by Korea Southern Exchange…