Store Operations

Service eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food

By Robert Philpot / April 29, 2025 /

The awards went to Exchanges who excel at serving those who serve and providing tastes of home.

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Hands holding COO X Cup trophy.

Four Stores Win COO X Award for Operational Excellence

By Robert Philpot / April 28, 2025 /

Winners are selected based on criteria including earnings, MILITARY STAR® usage, gross margin return on investment and inventory variance.

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Director/CEO Cup graphic

Four Stores Earn Director/CEO Cup, the Exchange’s Highest Honor

By Robert Philpot / April 28, 2025 /

One Exchange in each size category (mega, large, medium and small) received the award, which goes to the top Exchanges worldwide.

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They Helped a Grieving Customer. They Didn’t Know He Was an Exchange Vice President.

By Robert Philpot / April 24, 2025 /

When a customer contacted the Little Rock AFB Military Clothing store to ask about acquiring an Air Force uniform for his father’s funeral, Store Manager Lari Sasser and seamstress Tenisha Fife treated him with compassion, as they would any customer in his situation. They didn’t know he was Exchange Vice President of Loss Prevention & Safety Tommie Caudle. Senior leaders honored them for their actions..

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Yokota AB BX Celebrates PowerZone Upgrades, Relocated Military Clothing

By Chris Ward / April 3, 2025 /

The renovated PowerZone now features a game center; the Military Clothing store is the first co-located MCS in the Pacific Region.

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Three Academic Achievers Earn $4,000 in Exchange’s You Made the Grade Sweepstakes

By Zach Wright / April 3, 2025 /

The winners were randomly selected from more than 1,170 military students who entered the drawing after maintaining at least a B average during the 2024 fall semester.

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Words From the Director/CEO: How Your Dedication Strengthened the Benefit in 2024

By Tom Shull / March 10, 2025 /

The Exchange is thriving, and credit is due to your never-ending commitment to serve our Nation’s Soldiers, Airmen, Guardians and the military community.

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Pentagon MCS, Myer Exchange Team Up for Quick Turnaround on Medal of Honor Recipient’s Uniform

By Robert Philpot / January 16, 2025 /

Pentagon Military Clothing Store Manager Karen Anderson and members of the Fort Myer Exchange team worked together to fit an Army Veteran receiving the Medal of Honor for heroic actions during the Vietnam War. Less than 24 hours after he came to the Myer PX, he had his new uniform.

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Black Friday is Coming—and the Exchange is Ready For It

By Robert Philpot / November 26, 2024 /

For shoppers, Black Friday is a day of deals that falls the Friday after Thanksgiving—this year, on Nov. 29. For the Exchange, it’s more than just one day.

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Exchange and installation leaders at the opening of the U.S. Southern Command Military Clothing store.

Exchange Opens Military Clothing Store at U.S. Southern Command Headquarters

By Zach Wright / September 23, 2024 /

The store will make accessing military uniforms easier for Soldiers, Airmen, Marines and Coast Guard members assigned to U.S. Army Garrison-Miami.

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