Improving the Self-Checkout Kiosk, One Phase at a Time
When original plans for self-checkout hit a snag, the Exchange’s point-of-sale team relied on its ingenuity to make SCO a good experience for shoppers and associates.
Store Operations
-
Where Heroes Work: Renee Andrews, JBER
“The Exchange truly understands the military lifestyle and supports spouses like me every step of the way,” the Military Clothing store manager says.
-
Army Emergency Relief CEO Recognizes Korea, Hawaii, Fort Bragg Associates for Support
During fiscal 2024, Exchange shoppers donated more than $1.6 million to Army Emergency Relief (AER). AER Chief Executive Officer Michael A. “Tony” Grinston showed his appreciation by recognizing several associates during recent Exchange visits.
-
Serving Those Who Serve: Military Community Donates More than $2.7 Million to Military Relief Funds
During 2024, contributions to Army Emergency Relief, the Air Force Assistance Fund and the Navy-Marine Corps Relief Society increased 7.1% from 2023.
-
Exchange Protection Plan Award Winners Announced
First-, second- and third-place winners were chosen for achieving the highest attachment rates. One store achieved a 21.64% attach rate.
-
Top Winner, Four Main Store Winners Announced in Exchange Safety Awards
The awards are presented to the Exchange and the main stores in four categories with the highest reduction in recordable accidents compared with the previous year.
-
Exchange Credit Program Announces 2024 MILITARY STAR® Challenge Cup Winners
The top store for the year earned a $1,000 prize and the coveted Challenge Cup.
-
Service eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food
The awards went to Exchanges who excel at serving those who serve and providing tastes of home.
-
Four Stores Win COO X Award for Operational Excellence
Winners are selected based on criteria including earnings, MILITARY STAR® usage, gross margin return on investment and inventory variance.
-
Four Stores Earn Director/CEO Cup, the Exchange’s Highest Honor
One Exchange in each size category (mega, large, medium and small) received the award, which goes to the top Exchanges worldwide.
