Store Operations
Self-checkout, a strategic priority for the Exchange, was one of 2022’s biggest success stories and continues its momentum in 2023.
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After Super Typhoon Mawar hit Guam on May 24, the Exchange Credit Program (ECP) team sprang into action, assessing how it could help MILITARY STAR® cardmembers affected by the typhoon. Other directorates pitched in to help the ECP team.
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In 2022, Exchange shoppers stepped up and generously donated more than $1.5 million to Army Emergency Relief and the Air Force Assistance Fund.
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The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.
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This year, nine Army installations named for Confederate figures will be renamed after people who exemplify U.S. military and national values. The changes will have a significant effect on Exchanges at all the posts. The changes begin with Virginia’s Fort Pickett, which will officially become Fort Barfoot on March 24. For the Exchange, this is…
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Kyrene Morgan Joves, a fourth-grader at Central Elementary School on Camp Humphreys, received a $500 Exchange gift card for winning third place in the Exchange’s You Made the Grade (YMTG) sweepstakes.
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Congratulations on another successful year! Here is some of what Team Exchange accomplished in FY22.
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Ayleen Castillo, a sixth grader at Kadena Middle School, received a $1,500 Exchange gift card for winning second place in the Exchange’s You Made the Grade (YMTG) sweepstakes.
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When Naya Johnson, a fifth-grader at Patch Middle School at U.S. Army Garrison Stuttgart in Germany, found out she won a $2,000 gift card in the Exchange’s You Made the Grade sweepstakes, she was more surprised than most winners. “I had forgotten that I entered into the drawing!” said Naya, who was randomly selected as…
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Exchanges worldwide held Santa photo ops, as well as contests, music and more to engage shoppers and relieve holiday stress.
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