Store Operations
Inflation and changes in customer buying habits are challenges facing all retailers this Black Friday, but Exchange leaders are cautiously optimistic and ready to adapt.
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The Exchange’s BE FIT 360 Ambassador Roy Montez joined roughly 20,000 military and civilian runners from around the world in Washington, D.C., on Oct. 8 to participate in the third-largest 10-mile race in the world.
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In the spring, the Exchange set aggressive goals to further strengthen support for military communities worldwide. Team Exchange has been exceeding expectations with these low-risk, high-value goals, which include using technology to improve customer experience at stores and restaurants, opening more quick-serve program restaurants, increasing DoorDash delivery, intensifying healthcare services, expanding the ShopMyExchange.com assortment and…
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Team, In the spring, we set aggressive goals to further strengthen the support we are honored to provide military communities around the world. As of August, our year-to-date earnings are $181 million, 73% above financial plan. Congratulations! Team Exchange is exceeding all expectations. To keep this incredible momentum going, sharing a brief update on the…
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All associates were reported safe after the strongest Pacific storm of the season made landfall in eastern Asia during the weekend.
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Don’t miss @ExchangeAssoc on national TV this fall in commercials that will air during Army, Air Force and Navy football games. Military VIPs will also tout the lifetime Exchange benefit.
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The academic achievement program for military kids is kicking off its 22nd year—and the Store Operations team is bringing a fresh approach with bigger and better prizes.
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Deborah Williams, sales & merchandise manager at Joint Base San Antonio-Fort Sam Houston, wears three “Badges of Honor” that tell customers and teammates about her military connections. All three have “Mom” on them.
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Vandenberg Space Force Base Exchange Computer Operator Julia Carr was telling a shopper about the MILITARY STAR® card last year when she had an idea.
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In 2021, the top 25 associates alone accounted for more than 9,600 new MILITARY STAR accountholders. The Exchange Post chatted with the top five associates, who processed nearly 4,000 MILITARY STAR applications in 2021, and got the inside scoop on how they’ve found success.
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