Store Operations
The Exchange plans to roll out an additional 300 self-checkout lanes to more than 80 main stores and Expresses by year’s end. The project, a 2022 value lever, will enhance the shopper experience by reducing time spent queuing and providing more options that match the outside-the-gates experience
Read MoreMILITARY STAR’s eighth annual Your Holiday Bill Is on Us sweepstakes paid off holiday bills for five grand-prize winners.
Read MoreWhether they’re Veterans, military spouses or the parent or child of someone in the military, Exchange associates can wear their military connections proudly under the Badges of Honor program.
Read MoreThe total encompassed all 185 active layaways at Exchanges in North and South Carolina.
Read MoreExchange shoppers in the Pacific were treated to an early holiday surprise when they learned their layaways had been paid in full.
Read MoreExchanges in Kansas, Colorado and Nebraska suffered damage, power failures and unscheduled closures Wednesday during a severe weather outbreak that affected much of the Central U.S.
Read MoreThe device, a headset that comes with a small rectangular box that associates can attach to their belt or another part of their clothing, helps provide instant assistance at the push of a button.
Read MoreReaching for the MILITARY STAR® card at a military exchange store or commissary is strengthening benefits for all who serve and have served.
Read MoreExchange BE FIT Marketing Manager and Brand Ambassador Roy Montez brought his virtual efforts to help military shoppers lead a BE FIT lifestyle into the real world June 26 at the Fort Leonard Wood Exchange.
Read MoreWith shoppers flocking back to Exchange stores worldwide, the organization is intensifying efforts to ensure the military community receives the best customer service. A new customer relations dashboard, which launched this year, shows the impact negative comments have on sales at each Exchange location. Store managers can view a breakdown of customer comments by region,…
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