New Password Reset System Helps Keep Users—and the Exchange—Safe
IT is partnering with a new service management company called Okta for a more secure password-reset process.
Senior Leadership
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ICYMI: The Week That Was in the Exchange Post
In case you missed it, here’s a look at this week’s coverage.
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Rosenberg Named President, Randolph promoted to COO as Reorganization Launches
The Exchange is positioning the organization for the future by significantly integrating retail operations and merchandise functions to improve the customer experience and increase sales and earnings.
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Pacific Region Senior Vice President Karin Duncan Brings 35-Year Exchange Journey to a Close
“You never know what kind of difference you can make in someone’s life. You always have to teach and coach. Sometimes you have to provide some guidance and sometimes someone might not be doing something…
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New Pacific Region Senior Enlisted Advisor Focuses on Support
The Army & Air Force Exchange Service welcomed Army Sgt. Maj. Generose Green as the senior enlisted advisor for its Pacific Region.
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Words from Director/CEO Tom Shull: Preserving the Benefit through the Pandemic—A Job Well Done in 2020
Congratulations on the many successes of 2020! Despite the incredible challenges throughout the COVID-19 pandemic, Team Exchange has much to celebrate as you steadfastly brought mission-essential benefits to Soldiers, Airmen, Retirees, Veterans and military families.…
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Exchange Director/CEO Tom Shull Earns 2021 Distinguished Graduate Award from West Point Association of Graduates
Exchange Director/CEO Tom Shull is a Soldier for Life with a lasting legacy of dedication to service members, Veterans and their families.
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Western Region SVP Shelly Milum Armstrong Celebrates Retirement after 30-Year Career
Despite her father serving 21 years in the Air Force and her mother working at the Lackland Air Force Base Exchange, Shelly Milum Armstrong hadn’t given the Exchange much thought when she graduated from college.…
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MD SVP Anna Iosefo Retires After 31 Years of Service
After 31 years, Senior Vice President of Merchandising Anna Iosefo is readying for retirement.
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Exchange CFO Jim Jordan Looks Back on 33 Years of Service
As he prepares for retirement, Jim Jordan looks back on the legacy he leaves after more than three decades of serving the best customers in the world.
