It is truly an honor to be part of this incredible Exchange team as we start a new year. We are leaving behind an extraordinary 2017, which began with the Exchange gaining approval to pursue…
January is always a great time to reflect on the successes and challenges of the past 12 months as goals and expectations are set for the coming year. Simply put, January is a clean slate…
Many of you are familiar with the classic holiday film “Miracle on 34th Street,” which centers on a Macy’s Santa Claus claiming to be the real St. Nicholas and a young girl who learns to…
In a matter of days, the Army & Air Force Exchange Service, along with our sister exchanges, will give our Nation’s Veterans the homecoming their distinguished service deserves. This Veterans Day, the lifetime online military…
Not only are you a leader for your customers, but you are leaders to your fellow associates as well.
For the Exchange’s Logistics Directorate, leaning forward has meant transforming the way our CONUS distribution centers in Virginia, Texas and California operate as they become online fulfillment centers.
As brick-and-mortar retailers invest heavily in strengthening online offerings and e-commerce powerhouses acquire competitors to leverage physical stores, we are witnessing a seismic shift in retail. Fortunately, we saw this coming and began focusing resources,…
During the past several Exchange Post articles, and more recently in my monthly “Taking Care of People is Good for Business” messages, you may have noticed a focus on the need for us to further…
A large part of what makes the Exchange unique is our capability and dedication to care for service members far from home. We provide to our heroes in far-flung corners of the world the familiar…
EVP/COO Dave Nelson made his first official visit to the Pacific Region. Awed with the dedication of associates in mainland Japan, Okinawa and Korea, Nelson said he was proud the hard-working Pacific team was part of…