Growing Our Team, Creating Our Legacy
What will your legacy be? If you think about it, the vast majority of our associates know the policies, programs and requirements for completing their duties. Why then are some more effective than others?
Senior Leadership Editorials
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November is the Month of Remembrance, Gratitude
For many Americans, November is a time of football and friends—it is also a time to give thanks. As I have done for the past four years, it is you—the spouses, veterans, patriots and wounded…
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EVP/CFO Jim Jordan – My Top Priority: the Success of the Exchange
I want everyone to know I take my responsibility as the financial steward of the Exchange very seriously. I am here to not only look out for Exchange associates, but also for the continued benefit…
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The Essential Exchange Story We Need to Tell
Show your Exchange pride each and every day. Share your journey, tell our story and join me in letting the world know the Exchange is like no other. With a mission to serve Soldiers, Airmen…
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It is Always About our Associates
My responsibility is to ensure our people have the resources they need to meet the objective and are on track. We have tremendous talent at the Exchange who often have the best ideas, so I…
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Continuing the Spirit of Selfless Service
From Director/CEO Tom Shull Fifteen years ago, the world witnessed unprecedented destruction in New York City and Washington, D.C. In the ensuing months and years, Exchange associates have served with Soldiers, Airmen, Sailors and Marines, exemplifying…
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Work Bucket List Accomplished, I am Leaving the Exchange in Capable Hands
I remember that day in 2006 when I was named to my dream job: chief operating officer of the world’s greatest retail organization. My “work bucket list” included many things I wanted to accomplish as…
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Celebrating Legacies, Looking Toward Our Future Leaders
Two valued team members, our Chief Financial Officer Renee Figge and President/Chief Operating Officer Mike Howard, are readying to enjoy the rewards of the Exchange’s unmatched deferred compensation plan as they embark on new journeys…
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Congratulations on 121 Years of Service!
This month, the Exchange celebrates 121 years of serving Soldiers, Airmen and their families. A lot has changed in those 12-plus decades. What began on the American frontier as individual Army post exchanges, often one-room…
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Be Proud of Your Legacy: You are the Backbone of the Country
As I write this column, the Exchange has just wrapped up the 2016 MSM/GM conference. GMs, MSMs and key headquarters executives coming together, sharing ideas strengthen us as a team as we confront the challenges…