I remember that day in 2006 when I was named to my dream job: chief operating officer of the world’s greatest retail organization. My “work bucket list” included many things I wanted to accomplish as…
Two valued team members, our Chief Financial Officer Renee Figge and President/Chief Operating Officer Mike Howard, are readying to enjoy the rewards of the Exchange’s unmatched deferred compensation plan as they embark on new journeys…
This month, the Exchange celebrates 121 years of serving Soldiers, Airmen and their families. A lot has changed in those 12-plus decades. What began on the American frontier as individual Army post exchanges, often one-room…
As I write this column, the Exchange has just wrapped up the 2016 MSM/GM conference. GMs, MSMs and key headquarters executives coming together, sharing ideas strengthen us as a team as we confront the challenges…
We are a free nation because of these great Americans. We remain free because of the people we have the privilege to serve today. On Memorial Day, the nation pauses to honor service members who,…
Congratulations! It is Truly an Honor to Serve with Each of You I have exciting news to share about the Exchange’s 2015 financials. I have seen the preliminary results, and our team can be proud of…
Exceptional Results are Work of Entire Team We appreciate you! I begin this month’s column by thanking each of you for your dedication, commitment and passion in serving our country’s Soldiers, Airmen and their families.…
Tell Customers, Coworkers of Your Military Connections Happy new fiscal year! 2015 has come to a close, a year in which we celebrated 120 years of service and support. How fortunate we are to continue…
Eight stores in three countries in four days Happy New Year! It’s hard to believe just a few short months ago, we were celebrating our 120th anniversary in the heat of summer. With our biggest…
