Senior Leadership Editorials

Exchange Director/CEO Tom Shull and Bass Pro Shops founder and noted conservationist Johnny Morris display the agreement to bring Bass Pro Shops to the Exchange

A Big Catch: Bass Pro Shops Collaboration Launching Soon

By Tom Shull / September 4, 2024 /

The collaboration is part of the Exchange’s priority to bring the best national brands to America’s heroes tax-free.

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Head shot of LTG Arthur J. Gregg.

In Memoriam: LTG Arthur J. Gregg, 1928-2024

By Tom Shull / August 28, 2024 /

One of the namesakes of Fort Gregg-Adams, LTG Gregg, who passed away Aug. 22, held the distinction of being the only living person in modern Army history to have an installation named after him. He is also part of Exchange history.

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New Password Reset System Helps Keep Users—and the Exchange—Safe

By Chad Lucas / August 22, 2024 /

IT is partnering with a new service management company called Okta for a more secure password-reset process.

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EVP/COO Discusses Her Career and What’s Next for the Exchange

By Robert Philpot / August 12, 2024 /

“I want to leave a legacy of trust, compassion and inclusion,” said Randolph, who was named COO in March. “I want to use this platform to foster a positive work environment that promotes engagement, partnership and collaboration.”

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Take the Associate Engagement and Job Satisfaction Survey

By Tom Shull / July 17, 2024 /

This year’s survey, which will be available through July 31, will feature more actionable and measurable questions aimed at benchmarking associate satisfaction and engagement within the Exchange.

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Head shot of Exchange Director/CEO Tom Shull on blue background.

Exchange is Now 52nd-Largest Retailer in United States

By Tom Shull / July 15, 2024 /

According to the National Retail Federation’s annual list of the best-performing retailers, the Exchange is now outperforming major retailers such as Hobby Lobby and JCPenney.

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In Memoria – Senator Jim Inhofe

By Tom Shull / July 11, 2024 /

Oklahoma’s longest-serving U.S. senator, Jim Inhofe passed away this week at age 89. He was a staunch advocate of the hard-earned benefits the Exchange is honored to provide service members and their families.

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Artist's rendering of MILITARY STAR logo.

ECP Collaborates with Discover® Global Network to Expand MILITARY STAR Card Acceptance

By Tommy Ward / July 9, 2024 /

This fall, the Exchange Credit Program is taking a historic step toward making the MILITARY STAR® the one card for the military community.

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ICYMI: The Week That Was in the Exchange Post

By The Exchange Post / June 14, 2024 /

In case you missed it, here’s a look at this week’s coverage.

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Director/CEO Tom Shull Opens Managers’ Conference With Message of Unity, Strength

By Robert Philpot / March 25, 2024 /

Leading cheers of “Better Together,” the theme of the Exchange’s first Retail, Food and Services Managers’ Conference, Director/CEO Tom Shull kicked off the conference with a message emphasizing unity and strength.

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