Senior Leadership Editorials
With the second half of FY 2023 in full swing, the Exchange remains strong, supporting the mission through critical strategic value levers to protect and preserve the hard-earned benefit we are honored to provide service members and their families.
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Director/CEO Tom Shull and Executive Vice President/COO Jason Rosenberg each delivered uplifiting, grateful messages at the conclusion of the first MSM/GM Conference in four years.
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The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.
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“It is a privilege for Team Exchange to do its part, in partnership with The United States of America Vietnam War Commemoration, to celebrate the distinguished service of our Nation’s Vietnam Veterans.”
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During a family dinner about five years ago, Jason Rosenberg’s older daughter told her family that her middle school was starting an after-school pride club the next day and that she’d be attending the first meeting. “I was a little taken off-guard by that big news,” Rosenberg, Exchange Chief Operating Officer and Diversity Council Chair,…
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ICYMI, Exchange Director/CEO Tom Shull looks back at another year of innovation and resilience.
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Congratulations on another successful year! Here is some of what Team Exchange accomplished in FY22.
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Exchange Director/CEO Tom Shull was among military resale leaders addressing the attendees on Oct. 13 at ALA’s first in-person national convention since the COVID-19 pandemic.
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The annual Associate Engagement and Job Satisfaction (AEJS) survey will be available Oct. 11 through Oct. 19. Please take time to share your feedback.
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In the spring, the Exchange set aggressive goals to further strengthen support for military communities worldwide. Team Exchange has been exceeding expectations with these low-risk, high-value goals, which include using technology to improve customer experience at stores and restaurants, opening more quick-serve program restaurants, increasing DoorDash delivery, intensifying healthcare services, expanding the ShopMyExchange.com assortment and…
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