In Memoriam: LTG Arthur J. Gregg, 1928-2024
LTG Gregg, who passed away Aug. 22, held the distinction of being the only living person in modern Army history to have an installation named after him. He is also part of Exchange history.
Senior Leadership Editorials
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New Password Reset System Helps Keep Users—and the Exchange—Safe
IT is partnering with a new service management company called Okta for a more secure password-reset process.
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COO/EVP Discusses Her Career and What’s Next for the Exchange
“I want to leave a legacy of trust, compassion and inclusion,” said Randolph, who was named COO in March. “I want to use this platform to foster a positive work environment that promotes engagement, partnership…
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Take the Associate Engagement and Job Satisfaction Survey
This year’s survey, which will be available through July 31, will feature more actionable and measurable questions aimed at benchmarking associate satisfaction and engagement within the Exchange.
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Exchange is Now 52nd-Largest Retailer in United States
According to the National Retail Federation’s annual list of the best-performing retailers, the Exchange is now outperforming major retailers such as Hobby Lobby and JCPenney.
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In Memoria – Senator Jim Inhofe
Oklahoma’s longest-serving U.S. senator, Jim Inhofe passed away this week at age 89. He was a staunch advocate of the hard-earned benefits the Exchange is honored to provide service members and their families.
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ECP Collaborates with Discover® Global Network to Expand MILITARY STAR Card Acceptance
This fall, the Exchange Credit Program is taking a historic step toward making the MILITARY STAR® the one card for the military community.
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ICYMI: The Week That Was in the Exchange Post
In case you missed it, here’s a look at this week’s coverage.
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Director/CEO Tom Shull Opens Managers’ Conference With Message of Unity, Strength
Leading cheers of “Better Together,” the theme of the Exchange’s first Retail, Food and Services Managers’ Conference, Director/CEO Tom Shull kicked off the conference with a message emphasizing unity and strength.
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Words from the Director/CEO: How Exchange Teams Strengthened the Benefit in 2023
With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience: