Director/CEO Update: Winning Strategies Continue to Create Impressive Results
As we near the close of FY 2024, your incredible work to advance our strategic priorities continues to increase the Exchange’s momentum.
Senior Leadership Editorials
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Team Exchange’s Hard Work Pays Off in a Successful Black Friday Weekend
Team, Months of hard work across the Exchange paid off as Black Friday weekend sales were up more than 2% vs. 2023. The Merchandising, eComm, Logistics and Store Operations teams, working closely with all five…
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This Holiday Season, Share the Exchange Story of Serving Those Who Serve and Have Served
As you spend time with loved ones this season, please keep in mind that holiday gatherings create special opportunities to share our amazing story of serving those who serve and have served.
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Exchange Delivers $1.6B in Annual Value, Shull Tells ALA
As it approaches 130 years of service, the Army & Air Force Exchange Service remains steadfast and focused on mission support for the military community, Director/CEO Tom Shull told military resale leaders and vendor partners…
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Director/CEO Update: Winning Strategies Strengthening Hard-Earned Exchange Benefit
Your amazing work to advance our strategic priorities is creating incredible momentum as we head into the final stretch of 2024. Team Exchange’s commitment to outstanding execution is fueling impressive results.
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A Big Catch: Bass Pro Shops Collaboration Launching Soon
The collaboration is part of the Exchange’s priority to bring the best national brands to America’s heroes tax-free.
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In Memoriam: LTG Arthur J. Gregg, 1928-2024
LTG Gregg, who passed away Aug. 22, held the distinction of being the only living person in modern Army history to have an installation named after him. He is also part of Exchange history.
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New Password Reset System Helps Keep Users—and the Exchange—Safe
IT is partnering with a new service management company called Okta for a more secure password-reset process.
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COO/EVP Discusses Her Career and What’s Next for the Exchange
“I want to leave a legacy of trust, compassion and inclusion,” said Randolph, who was named COO in March. “I want to use this platform to foster a positive work environment that promotes engagement, partnership…
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Take the Associate Engagement and Job Satisfaction Survey
This year’s survey, which will be available through July 31, will feature more actionable and measurable questions aimed at benchmarking associate satisfaction and engagement within the Exchange.
