Words From the Director/CEO: Strategic Priorities for 2022
Read about the aggressive, yet achievable, goals to do even more for the communities we are privileged to serve.
Senior Leadership Editorials
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From the Director/CEO: Saying Goodbye to a Hero, Robert C. ‘Bud’ McFarlane
Team Exchange, On Thursday, May 12, a distinguished member of our extended Exchange family, President Ronald Reagan’s former National Security Advisor Robert C. “Bud” McFarlane, passed away at the age of 84. As a Naval…
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Words From the Director/CEO: Why We Commemorate Vietnam War Veterans Day
The fact that this day was established more than 40 years after the war ended is a reminder of the battles our Veterans fought long after leaving Vietnam.
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Words from Director/CEO Tom Shull: Strengthening the Benefit in 2021
During a time of challenges, the Exchange continues to rise to the occasion. From a hiring milestone to supporting Afghan guests, the organization delivered for Soldiers, Airmen, Guardians and their families in 2021.
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SVP Discusses IT’s Human Aspect and the Challenges Ahead
“Everything we do in this organization is enabled and executed through technology,” Lucas says. “IT is a really exciting part of the organization to be a part of.”
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From Director/CEO Tom Shull: Exchange is Strong During Holiday Season Despite Challenges
The entire Exchange team has worked together to ensure the Black Friday weekend was a success, overcoming obstacles such as industry-wide supply chain challenges and the continuing pandemic.
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COO Leadership Update: Working Through Adversity
Outstanding leaders step up, especially during tough times, and some common traits and styles allow them and their teams to achieve success. Here are seven leadership traits key to helping lead through adversity and keep…
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Exchange is ‘Performing Extremely Well,’ Shull tells ALA
At the 74th annual American Logistics Association annual conference, Army & Air Force Exchange Service Director/CEO Tom Shull shared an update on the Department of Defense largest retailer’s performance during the COVID-19 pandemic and its…
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Dr. Patrick Oldenburgh Discusses HR’s Role, the Value of Deployment and More
“HR is the primary driver in defining the associate experience from the very beginning to the very end.”
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Karen Cardin Shares Stories About her Exchange Career and the Challenges Ahead
Karen Cardin says she feels that working at the Exchange is what she was meant to do. “I was born into this AAFES/Military community.”
