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Diane Pagel has served in many positions and at many stores during her long Exchange career.
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MFEs have long been critical to bringing the comforts of home to Warfighters deployed all over the world. And in recent months, these 53-foot stores on wheels have taken on even greater relevance to military missions.
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Charles Wells’ official job title is senior hardlines associate at Offutt Air Force Base, but he’s a jack-of-all-trades with a can-do attitude who can do just about everything in the store.
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Roszele Catanch, a sales associate also known as “Ms. Sue”, has been building customer relationships at the Exchange for 41 years. You might even find her singing a song about what the Exchange offers.
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During the 2021 Glam Virtual Conference, Oct. 4-8, associates can learn about new trends in cosmetics, fragrances and jewelry.
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When a conflict prevented an HQ-based Exchange representative from attending a National Guard support group’s annual conference in Albuquerque, the Kirtland Air Force Base Exchange was called on to step in. It wound up being a mutually beneficial experience.
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On Sept. 24, 1977—44 years ago today—the Exchange opened its first solar-powered shopping center at Randolph Air force Base near San Antonio, Texas.
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Yui Namioka wanted to transfer to customer service because she wanted more interaction with Airmen and their families. She soon recognized the importance of great customer service.
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Shortly before Joanne Alhambra left the Holloman Air Force Base in August for a new assignment at Joint Base Elmendorf-Richardson in Alaska, she received an unexpected honor.
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