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Cadet Zachary “Zach” Hall begins working in the Human Resources office at the U.S. Military Academy Exchange for a two-week internship beginning July 1.
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“I know customers by name, and they know me by name. People like that. You’re not just a person to them. You’re family.”
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General Leonard Wood Army Community Hospital leaders have partnered with the Army & Air Force Exchange Service to offer a new, convenient location to receive the COVID-19 vaccination.
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When Shane Hollingshed applied to work at the Joint Base San Antonio-Fort Sam Houston PX, he had little idea he would become part of Exchange history.
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The Exchange is all in to support the Army’s initiative to improve quality of life for Soldiers and families at Forts Polk, Irwin, Wainwright and Hood.
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One in a series honoring the Exchange’s 125 years of family serving family Sisters Misty and Billie Jo Fleming’s careers with the Exchange started decades ago in Germany, where their Army father was assigned. As the family moved around to duty stations in Germany, the sisters worked in different roles for the Exchange. When the…
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Eighteen associates won FY 2020 LP Productivity Awards for protecting Exchange earnings and keeping losses at a minimum.
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After the death of their young daughter Evie, Mike and Jessica Domingos learned about “kindness rocks” and started painting them and hiding them in the Dallas area. Their uplifting “Tiny Evie Rocks” message continues to move people who find the rocks.
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With shoppers flocking back to Exchange stores worldwide, the organization is intensifying efforts to ensure the military community receives the best customer service. A new customer relations dashboard, which launched this year, shows the impact negative comments have on sales at each Exchange location. Store managers can view a breakdown of customer comments by region,…
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