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When the Exchange launched its first unmanned automated micro market at the Raven Rock Mountain Complex, Pennsylvania, in 2014, the idea of a world-changing pandemic was far from the minds of most Americans. Yet, six years later, the concept has proved critical in the Exchange’s effort to serve those who serve in a safe, sanitized…
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When shoppers use the MILITARY STAR® card, they save—and so does the Exchange. The card brings approximately $468 million in value annually from interest savings and rewards cards for our Warfighters and their families, while saving the Military Resale Community over $26 million a year in credit card processing fees. Understanding the unique benefits the…
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When the management at the Lewis North Express at Joint Base Lewis-McChord challenged associates to step up their MILITARY STAR® applications numbers, the team responded—in a big way. In 2020, the Express processed more than 300 approved applications—about 115 more than the average for Expresses and surpassing some main stores, as well. Their 2020 total…
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Fort Knox Soldiers, retirees and families may notice an extra shine at the Army & Air Force Exchange Service main PX and mall thanks to recent renovations. The Fort Knox Exchange now has new flooring throughout the store, mall area and food court, energy-efficient lighting, new fixtures and an updated dining area in the food…
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Exchange Headquarters was reopened to associates Feb. 22—except for some areas of the first and second floors—thanks to round-the-clock work by associates in the IT and Real Estate directorates to repair the damage. Some work was herculean, as associates dealt with an estimated 150,000 square feet of flooding on the second floor. “Some computers sat…
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Exchange stores are recovering after a powerful winter storm devastated Texas and parts of Oklahoma and Louisiana. Most locations remained open. The winter storm, the first of its kind in 100 years, caused waterlines to burst at Headquarters, which knocked computers offline and damaged equipment on the first two floors, forcing the building to close…
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Good grades pay off—especially for the three young winners of the Army & Air Force Exchange Service’s You Made the Grade worldwide sweepstakes. Seventh-grader Sara Cockrell won the grand prize of a $2,000 Exchange gift card, which she received in a presentation at the Fort Bragg Exchange. Seventh-grader Bruce Birch received the second-place $1,500 prize…
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Congratulations on the many successes of 2020! Despite the incredible challenges throughout the COVID-19 pandemic, Team Exchange has much to celebrate as you steadfastly brought mission-essential benefits to Soldiers, Airmen, Retirees, Veterans and military families. Well done! At the onset of the pandemic, we committed to stabilizing our workforce and made it through the year…
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After a 100-year winter storm swept across Texas at the start of the week, crews went into overdrive to repair damage and prepare Exchange Headquarters for a return to limited occupancy. Extreme temperatures and power outages caused waterlines and pipes to burst, flooding parts of the building. Frozen drain lines also thwarted some mechanisms in…
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This past week in the Exchange Post, the first PX in the Baltic States opened at the Pabrade Training Area in Lithuania; associates learned more about repaying deferred payroll taxes; the Exchange will recognize associates who graduated from historically black colleges and universities; and a Fort Campbell custodial worker with 55 years of service was…
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