The Week That Was in the Exchange Post
ICYMI, here’s a look at this week’s coverage.
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#FlashbackFriday: Dipping Into Dunkin’ History at the Exchange
In honor of the first Exchange-run Dunkin’ Donuts opening 22 years ago, Flashback Friday looks at some Dunkin’ locations at Excange around the world.
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The Presidential Inauguration Fleet Needed Fuel. The Bolling Express Team Was Ready to Help.
The special request involved some challenges, which were solved with a team effort involving Bolling and Exchange headquarters.
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OPERATION: Call Out—Pacific Region
Julieta Nishiki, Jade Luke and Reiko Yoshida represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families within our…
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OPERATION: Call Out—Europe Region
Ricky Nelson Shumock Jr., Alessandra Picone and Adriana Trif provide outstanding hard work and dedication to our service members. Their efforts to continuously find new ways to provide that extra customer care are appreciated, and…
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OPERATION: Call Out—Eastern Region
Eastern Region proudly recognizes Jessica Rosado, Stephanie Williams and Darcey Frecker for their contributions and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks…
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OPERATION: Call Out—Central Region
These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste…
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OPERATION: Call Out—Western Region
Western Region recognizes Lourdes Neff, Delma Edwards and Nicholas Dominguez for their outstanding hard work and unwavering dedication to our customers.
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EVP/CMO Talks About His Exchange Career and What’s Coming Up for MD
For Eric Sidman, who became Exchange executive vice president and chief merchandising officer in June, the new role was a natural segue. He had spent all 17 of his Exchange years in Merchandising, starting in…
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129 Years of Family Serving Family: Davina Thomas, Fort Bliss
The Purple Heart Express shift manager, an Army Veteran and spouse, talks about her Native American heritage, the role the Express plays in boosting troop morale and more.
