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128 Years of Family Serving Family: Jennifer Smith Paige, Fort Moore

By Zach Wright / June 11, 2024 /

The shift manager at Fort Moore’s Harmony Church Express celebrated her 32nd anniversary with the Exchange this month.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Pacific Region

By Marla Randolph / June 10, 2024 /

Lee, Yeon-jae; Satoshi Igei; and Maki Chester represent the “Best of the Best” from the Pacific Region. Our teams continue to provide amazing customer experiences for our service members, retirees and their families. We could not be prouder of what they do daily. Their actions reflect great credit upon themselves and the Pacific Region. Pacific Pride!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Europe Region

By Marla Randolph / June 10, 2024 /

The hard work and dedication to our service members provided by Renate Petsche, Monica Dalle Fusine and Dirk Mayer are outstanding. Their efforts to continuously find new ways to provide extra customer care are appreciated, and we are proud to have them on the Europe team!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Eastern Region

By Marla Randolph / June 10, 2024 /

Eastern Region proudly recognizes Victoria Cobb, Daisery Ventura and Yvette Howard for their contributions to and support of the Exchange mission. The focus on customer service is a priority, and it shows in the results! Thanks for all you do!

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Central Region

By Marla Randolph / June 10, 2024 /

These Central Region associates understand the meaning of Family Serving Family and Serving the Best Customers in the World. They go above and beyond to ensure that the Exchange is providing service and a taste of home no matter where they serve. Thank you, Manuela Young, Mary Grace Merling and Parrish Shackelford.

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Operation: Call Out logo and art (associates at work).

OPERATION: Call Out—Western Region

By Marla Randolph / June 10, 2024 /

Western Region recognizes Julia Harrison, Melody Hall and Breanna Cantu for their outstanding hard work and unwavering dedication to our customers. 

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Words From the Director/CEO: A Post-First Quarter Update on Exchange Priorities

By Tom Shull / June 10, 2024 /

Team, At the Retail, Food and Services Managers Conference in March, we talked about strategic priorities for 2024, which will build on the successes of recent years. The Exchange continues to move forward and grow stronger. The first quarter of fiscal 2024 has already seen strong results. Earnings were $77 million, up 12% over plan.…

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#FlashbackFriday: 1993—‘Granny Rambo’ returns from Somalia

By Robert Philpot / June 7, 2024 /

Pat Wood, the main store operations manager at Fort Hood at the time, earned the nickname “Granny Rambo” after she volunteered to the troubled East African country in February 1993.

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JBSA-Randolph Exchange Starbucks Associate Takes Top Area Prize in Barista Championship

By TSgt. Eli Smith / June 6, 2024 /

James Farmer’s job has its perks. He’s now an award-winning barista at the Exchange Starbucks on Joint Base San Antonio-Randolph.

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COL Nelson Brings Wide Range of Experiences to the Exchange

By TSgt. Eli Smith / June 3, 2024 /

“I see AAFES [as] a great career path for those that want to serve, travel, build a successful career, raise a family, and any combination of those.” 

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