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Exchange Credit Program Announces 2024 MILITARY STAR® Challenge Cup Winners

By Robert Philpot / April 29, 2025 /

The top store for the year earned a $1,000 prize and the coveted Challenge Cup.

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Service eLITe Champion Award, UROC Award Honor Top Exchanges in Services Operations and Food

By Robert Philpot / April 29, 2025 /

The awards went to Exchanges who excel at serving those who serve and providing tastes of home.

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Video: YOU Are a Force Multiplier Who Drives Mission Success

By Robert Philpot / April 28, 2025 /

The Exchange’s Digital Media Networks team has produced a video that  highlights the Exchange’s many force multipliers for mission success.

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Hands holding COO X Cup trophy.

Four Stores Win COO X Award for Operational Excellence

By Robert Philpot / April 28, 2025 /

Winners are selected based on criteria including earnings, MILITARY STAR® usage, gross margin return on investment and inventory variance.

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Director/CEO Cup graphic

Four Stores Earn Director/CEO Cup, the Exchange’s Highest Honor

By Robert Philpot / April 28, 2025 /

One Exchange in each size category (mega, large, medium and small) received the award, which goes to the top Exchanges worldwide.

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ICYMI: The Week That Was in the Exchange Post

By Robert Philpot / April 25, 2025 /

ICYMI, here’s a look at this week’s coverage.

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Learn How to Recognize and Avoid Scams Targeting Exchange Associates

By Travis Day / April 24, 2025 /

A Federal Trade Commission report showed a 25% increase in consumers losses to scams in 2024 vs. 2023. Some of the most reported scams make Army & Air Force Exchange Service associates especially vulnerable

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They Helped a Grieving Customer. They Didn’t Know He Was an Exchange Vice President.

By Robert Philpot / April 24, 2025 /

When a customer contacted the Little Rock AFB Military Clothing store to ask about acquiring an Air Force uniform for his father’s funeral, Store Manager Lari Sasser and seamstress Tenisha Fife treated him with compassion, as they would any customer in his situation. They didn’t know he was Exchange Vice President of Loss Prevention & Safety Tommie Caudle. Senior leaders honored them for their actions..

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Melanie Morrison head shot with Where Heroes Work text.

Melanie Morrison, Assistant Main Store Manager, Carlisle Barracks

By Marcia Rhodes / April 23, 2025 /

““People work for the Exchange because they love their jobs,” the military spouse says. “I couldn’t have worked here for 24 years if I didn’t love it..”

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Camp Walker Unveils $8.2 Million in Upgrades to Main Exchange

By Travis Day / April 22, 2025 /

It’s the nearly 40-year-old main store’s first renovation since 1999.

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