The Home Depot Launch: What Associates Need to Know

With the arrival of The Home Depot on ShopMyExchange.com and with major appliance showrooms rolling out to more than 60 Exchange stores, associates are encouraged to spread the word about this exciting Quality-of-Life enhancement for Soldiers, Airmen, Guardians and their families.

Here’s everything you need to know about this collaborative effort:

• Major appliance showrooms—with The Home Depot fixtures, signing and branding—are launching at five PXs and BXs this spring and will roll out to more than 60 Exchange stores.
• Major appliances available for tax-free purchase include washers, dryers, refrigerators, freezers, dishwashers, over-the-counter/built-in microwaves, ranges, cooktops, ovens and hoods. Home Depot offers more than 2,000 major appliances at price points military customers are looking for.
• Orders will be fulfilled by The Home Depot, which will handle customer service for all deliveries and installations.
• The Home Depot does not offer a service member or Veteran discount on major appliances.
• Shoppers may schedule their delivery and installation day during the checkout process.
• Shoppers can use their MILITARY STAR card for Home Depot purchases.
  • Home Depot purchases will automatically receive a 0% interest rate and six months of no payments or interest.
  • Competitive APR
  • No late, annual or over-limit fees
  • No back-interest when 0% promotion expires.
• Shoppers can purchase directly through ShopMyExchange.com or in-store through a mobile checkout system (beginning in June) with the help of an Exchange associate.
  • All orders will be delivered and installed by The Home Depot.
  • Store stock is for display purposes only and is non-sellable.
• The partnership will improve customer satisfaction and make the Exchange a destination for quality name-brand products with tax savings.
• The Home Depot already has the efficiencies, relationships, supply chain and economies of scale in place, and partnering with them allows the Exchange to pass on dividends to our military communities.