Four Exchanges Awarded Director/CEO Cup as Top Stores Worldwide
The Retail Food and Services Managers Conference started with a bang with the awarding of the Director/CEO Cup, the Exchange’s highest honor.
MSM/GM Conference Special Edition
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From the MSM/GM Conference: Parting Remarks from the Director/CEO and COO
Director/CEO Tom Shull and Executive Vice President/COO Jason Rosenberg each delivered uplifiting, grateful messages at the conclusion of the first MSM/GM Conference in four years.
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From MSM/GM: Chef Robert Irvine on What It Means to Take Care of People
During a live “Chief Chat” at the 2023 MSM/GM Conference, celebrity chef Robert Irvine illustrated what it means to take care of people—and then tied the anecdote to the Exchange’s support for the military.
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Watch now! Wrap-up Video From MSM/GM Conference and More!
Watch three videos from the MSM/GM Conference.
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Send Us Your MSM/GM Photos for a Special Flickr Album
If you’re at the MSM/GM Conference, send us your photos and we’ll add them to a special Flickr album.
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From MSM/GM: Top Performing Stores Awarded for Exchange Protection Plan Sales
The latest awards from the MSM/GM Conference celebrated store teams that generated the highest Exchange Protection Plan sales in 2022.
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From the MSM/GM Conference: Exchange’s Top Vendors Honored
Top-performing vendors were recognized for their contributions to the best customers in the world Wednesday at the Exchange’s Main Store Manager/General Manager Conference.
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From MSM/GM: Top Exchanges Awarded Director/CEO Cup for Exceptional Service
Which Exchanges took home the top prize at the 2023 MSM/GM Conference?
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From the MSM/GM Conference: Exchange Director/CEO Tom Shull Surprises 14 Associates With Coins
“These stellar teammates have been my mentors,” Shull said. “Over the last 10 years, each has played a significant role in teaching me what it truly means to serve those who serve.”
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Director/CEO Tom Shull Opens MSM/GM Conference With Message About Exchange Strength
The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.