Where Heroes Work Video: Delbert Moy, eComm
In his second “Where Heroes Work” video, the Air Force Veteran talks about how the Exchange respects Veterans and provides opportunities for them.
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Exchange Recognizes Contact Center Teams for Customer Service Week
This will be the first Customer Service Week since the Exchange’s contact center separated into two distinct teams—one falling under e-commerce and another under the Exchange Credit Program. So there will be two celebrations.
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Florida Exchanges Escape Major Damage from Ian, But Challenges Remain in South Carolina and Elsewhere
The primary concern on Friday was for the Charleston Air Force Base Exchange, which is in a low-lying area.
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DoorDash Service Expanding to Express Locations
The expanded service launched at Expresses at Forts Hood, Bragg and Carson in August.
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Electronics Trade-In Program Rolls Out to CONUS Stores
Beginning Oct. 1, shoppers can turn their old electronics into new savings with the Exchange’s in-store electronics trade-in program.
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Florida Exchanges Prepare for Hurricane Ian
While Puerto Rico Exchanges are still recovering from Hurricane Fiona, the Exchange is preparing for the likelihood of another hurricane striking, this time in Florida. As of Monday morning, Hurricane Ian was moving through the…
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ICYMI: Mr. Shull’s Midyear Update
In the spring, the Exchange set aggressive goals to further strengthen support for military communities worldwide. Team Exchange has been exceeding expectations with these low-risk, high-value goals, which include using technology to improve customer experience…
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Something for Everyone! Exchange Launches Old Navy for the Family at Fort Hood and ShopMyExchange.com
Exchange leaders cut the ribbon on the new Old Navy at the Fort Hood PX on Sept. 16. The brand will be added to roughly 60 Exchange stores throughout 2022.
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Words From the Director/CEO: Strategic Priorities for 2022—A Midyear Update
Team, In the spring, we set aggressive goals to further strengthen the support we are honored to provide military communities around the world. As of August, our year-to-date earnings are $181 million, 73% above financial…
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Military Exchanges Connect Once Again for Virtual Electronics Expo
For the third year in a row, the Military Exchange Electronics Expo will be virtual. But what was uncharted territory in 2020 is now familiar waters, and changes are in store for next year.