Directorates/Regions
The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required to achieve success.
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The awards are presented to the Exchange and the main stores in four categories with the highest reduction in recordable accidents compared with the previous year.
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The awards went to Exchanges who excel at serving those who serve and providing tastes of home.
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The Exchange’s Digital Media Networks team has produced a video that  highlights the Exchange’s many force multipliers for mission success.
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Winners are selected based on criteria including earnings, MILITARY STAR® usage, gross margin return on investment and inventory variance.
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One Exchange in each size category (mega, large, medium and small) received the award, which goes to the top Exchanges worldwide.
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A Federal Trade Commission report showed a 25% increase in consumers losses to scams in 2024 vs. 2023. Some of the most reported scams make Army & Air Force Exchange Service associates especially vulnerable
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When a customer contacted the Little Rock AFB Military Clothing store to ask about acquiring an Air Force uniform for his father’s funeral, Store Manager Lari Sasser and seamstress Tenisha Fife treated him with compassion, as they would any customer in his situation. They didn’t know he was Exchange Vice President of Loss Prevention & Safety Tommie Caudle. Senior leaders honored them for their actions..
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