From the MSM/GM Conference: Exchangeโs Top Vendors Honored
Top-performing vendors were recognized for their contributions to the best customers in the world Wednesday at the Exchangeโs Main Store Manager/General Manager Conference.
Top-performing vendors were recognized for their contributions to the best customers in the world Wednesday at the Exchangeโs Main Store Manager/General Manager Conference.
The theme of the first MSM/GM Conference since 2019 is โExchange Strong,โ words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.
For Maria Hood, juggling her full-time job as a store manager at the Wiesbaden Exchange in Germany and going back to school to complete her masterโs degree was daunting. With support from the Exchangeโs Tuition…
Sgt. Maj. Urquhart serves as the key liaison between Exchange leadership and the local commands and Exchange shoppers in his region.
Gloria Hutchinson, a customer experience associate at the Hale Koa Exchange in Honolulu, Hawaii, was recognized for her work in supporting and communicating the benefits of the MILITARY STAR card.
Military Clothing stores are a unique line of business at the Exchange as the official outfitter of combat uniforms for Americaโs Warfighters, providing uniforms at cost. At the recent Military Clothing Conference, we talked to…

This year, nine Army installations named for Confederate figures will be renamed after people who exemplify U.S. military and national values. The changes will have a significant effect on Exchanges at all the posts. The…
The Exchange brought its message of relevancy and support to the more than 5,000 participants from around the world who gathered to march in remembrance of the fallen heroes of World War IIโs Bataan Death…
In 2022, store associates around the world helped share the Exchange relevancy story with their local communities through the Public Affairs Representative (PAR) program. PARs work directly with their local Public Affairs Offices (PAOs) to…
75th Mission Support Group Commander Col. Khalim Taha joined Hill AFB Exchange General Manager Tammy Hairston and Services Business Manager Bianca Williams in cutting the ribbon on the restaurant March 6.
