Four Exchanges Awarded Director/CEO Cup as Top Stores Worldwide
The Retail Food and Services Managers Conference started with a bang with the awarding of the Director/CEO Cup, the Exchange’s highest honor.
Store Operations
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Director/CEO Tom Shull Opens Managers’ Conference With Message of Unity, Strength
Leading cheers of “Better Together,” the theme of the Exchange’s first Retail, Food and Services Managers’ Conference, Director/CEO Tom Shull kicked off the conference with a message emphasizing unity and strength.
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Words from the Director/CEO: How Exchange Teams Strengthened the Benefit in 2023
With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:
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Sibling Rivalry Heats Up as Hanscom Exchange Rewards Sisters For Academic Excellence
Studying hard yielded great results for two sisters who took second and third place in the Exchange’s worldwide You Made the Grade sweepstakes—the first time in the program’s 23-year history siblings won in the same…
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Rosenberg Named President, Randolph promoted to COO as Reorganization Launches
The Exchange is positioning the organization for the future by significantly integrating retail operations and merchandise functions to improve the customer experience and increase sales and earnings.
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She Made the Grade! Fort Leavenworth Sixth-Grader Scores $2,000 Exchange Gift Card for Academic Excellence
A 12-year-old student at Patton Junior High School in Fort Leavenworth took home the first-place prize in the Exchange’s worldwide You Made the Grade sweepstakes. The program celebrates military students’ academic success and resilience in…
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Exchanges Ready to Adapt as Black Friday Presents New Challenges, Opportunities
Every year, especially since the peak of the COVID-19 pandemic in 2020, Black Friday has been a little different. And every year, the Exchange adapts and faces the challenges.
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Exchange Celebrates New Donation Partnership with Navy-Marine Corps Relief Society
The partnership allows Exchange shoppers on U.S. Marine Corps bases in the Pacific Region to donate to the relief agency at checkout.
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Exchange Teams Work to Make In-Store Support of Navy-Marine Corps Relief Society a Reality
When command leadership at Pacific Region installations approached the Exchange about expanding its military relief partnership to include the Navy-Marine Corps Relief Society (NMCRS), teams from across the Exchange sat down to plan a course…
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Words From the Director/CEO: A Midyear Update on Strategic Priorities for 2023
With the second half of FY 2023 in full swing, the Exchange remains strong, supporting the mission through critical strategic value levers to protect and preserve the hard-earned benefit we are honored to provide service…