Taking the Lead to Serve Those Who Serve
Not only are you a leader for your customers, but you are leaders to your fellow associates as well.
Senior Leadership Editorials
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Veterans Online Shopping Benefit, E-Commerce Capabilities Drive Transformation in Logistics
For the Exchange’s Logistics Directorate, leaning forward has meant transforming the way our CONUS distribution centers in Virginia, Texas and California operate as they become online fulfillment centers.
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Now Open—The New ShopMyExchange.com
As brick-and-mortar retailers invest heavily in strengthening online offerings and e-commerce powerhouses acquire competitors to leverage physical stores, we are witnessing a seismic shift in retail. Fortunately, we saw this coming and began focusing resources,…
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Four Core Competencies for Effective Leaders
During the past several Exchange Post articles, and more recently in my monthly “Taking Care of People is Good for Business” messages, you may have noticed a focus on the need for us to further…
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The Best of What We Do: Taking Care of Warfighters Far From Home
A large part of what makes the Exchange unique is our capability and dedication to care for service members far from home. We provide to our heroes in far-flung corners of the world the familiar…
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COO Dave Nelson Visits Pacific Region
EVP/COO Dave Nelson made his first official visit to the Pacific Region. Awed with the dedication of associates in mainland Japan, Okinawa and Korea, Nelson said he was proud the hard-working Pacific team was part of…
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SVP Exchange Credit Program Jami Richardson’s Top Priorities for 2017
What does the Exchange Credit Program do for the organization? The Exchange Credit Program operates the MILITARY STAR® credit card program for the Army, Air Force, Navy, Marine Corps and Coast Guard exchanges. Our core…
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Exchange Annual Report 2016
Our 2016 Annual Report is now online and chock full of details regarding many of the Exchange’s amazing achievements last year.
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Daily Decisions: Choosing What Path To Take
In May, many of our teammates had the opportunity to hear Melissa Stockwell present at the Express seminar in Orlando. A highly decorated Soldier who was injured in Iraq on April 13, 2004, Melissa lost…
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Emerging Challenges Lead to Realignment of Regions
Emerging international challenges in Europe and Southwest Asia required us recently to reexamine the Exchange’s overseas capabilities to ensure we can fully support the ever-growing number of important bilateral and multilateral military exercises and training…
