Getting to the Core of Success
In my last Exchange Post column, I talked about our legacies and the lasting impact we make on those around us. Building a legacy takes time and, fortunately, we have the tools to help not…
Senior Leadership Editorials
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Building a Better Benefit — Our Six Keys to Success
2017 is shaping up to be a disruptive year for retail. Macy’s is closing 68 stores, Sears is working to sell its storied Craftsman brand to stave off bankruptcy, Neiman Marcus is showing –8% comp…
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Exchange’s Future is Bright — President/CMO Ana Middleton
What are your top priorities as President/Chief Merchandising Officer? I am extremely excited about the future of the Exchange. On Jan. 11, the Department of Defense signed a letter announcing a policy change to allow…
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There’s a New Chief In Town – Meet Chief Master Sgt. Luis Reyes
“We go where you go” is not just a motto, it’s something we truly believe in. I want to ensure that Airmen, Soldiers, Sailors, Marines and Coast Guard are aware of the Exchange’s mission. I…
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Timeless Lessons for a New Year
Each new year offers an opportunity to reflect on where we have been, where we are going, and perhaps those who inspired us. To start 2017, please allow me to share some memories of someone…
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Creating Value, Changing the Game — Paul Jen, VP Enterprise Planning
My work is definitely not directly impactful like those of store operations or the merchandise directorate. But longer term, programs like VOSB, or the avoidance of pitfalls, for example, might mean that the future is…
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Bradford, Cardin Named to Top Senior Positions
Two seasoned managers at HQ in Dallas have been promoted to senior positions over departments critical to the Exchange’s online and overall financial success.
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Reflections on 2016 and a Look Toward 2017
Happy holidays! This month, we are privileged to celebrate this special time of year with our family, at home and at the Exchange. This is a time to reflect on the year that was and…
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Growing Our Team, Creating Our Legacy
What will your legacy be? If you think about it, the vast majority of our associates know the policies, programs and requirements for completing their duties. Why then are some more effective than others?
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November is the Month of Remembrance, Gratitude
For many Americans, November is a time of football and friends—it is also a time to give thanks. As I have done for the past four years, it is you—the spouses, veterans, patriots and wounded…