‘Quality-of-Life Support Begins with All of You,’ Shull tells ALA
Exchange Director/CEO Tom Shull was among military resale leaders addressing the attendees on Oct. 13 at ALA’s first in-person national convention since the COVID-19 pandemic.
Senior Leadership Editorials
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ICYMI: Mr. Shull’s Midyear Update
In the spring, the Exchange set aggressive goals to further strengthen support for military communities worldwide. Team Exchange has been exceeding expectations with these low-risk, high-value goals, which include using technology to improve customer experience…
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Words From the Director/CEO: Strategic Priorities for 2022—A Midyear Update
Team, In the spring, we set aggressive goals to further strengthen the support we are honored to provide military communities around the world. As of August, our year-to-date earnings are $181 million, 73% above financial…
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Serving Those Who Serve: Exchange Generates $205M to Support Quality-of-Life Programs
Hear from Director/CEO Tom Shull on this great accomplishment and other achievements from the past year.
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Words From the Director/CEO: Strategic Priorities for 2022
Read about the aggressive, yet achievable, goals to do even more for the communities we are privileged to serve.
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From the Director/CEO: Saying Goodbye to a Hero, Robert C. ‘Bud’ McFarlane
Team Exchange, On Thursday, May 12, a distinguished member of our extended Exchange family, President Ronald Reagan’s former National Security Advisor Robert C. “Bud” McFarlane, passed away at the age of 84. As a Naval…
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Words From the Director/CEO: Why We Commemorate Vietnam War Veterans Day
The fact that this day was established more than 40 years after the war ended is a reminder of the battles our Veterans fought long after leaving Vietnam.
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Words from Director/CEO Tom Shull: Strengthening the Benefit in 2021
During a time of challenges, the Exchange continues to rise to the occasion. From a hiring milestone to supporting Afghan guests, the organization delivered for Soldiers, Airmen, Guardians and their families in 2021.
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SVP Discusses IT’s Human Aspect and the Challenges Ahead
“Everything we do in this organization is enabled and executed through technology,” Lucas says. “IT is a really exciting part of the organization to be a part of.”
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From Director/CEO Tom Shull: Exchange is Strong During Holiday Season Despite Challenges
The entire Exchange team has worked together to ensure the Black Friday weekend was a success, overcoming obstacles such as industry-wide supply chain challenges and the continuing pandemic.