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Director/CEO Tom Shull and Executive Vice President/COO Jason Rosenberg each delivered uplifiting, grateful messages at the conclusion of the first MSM/GM Conference in four years.
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During a live “Chief Chat” at the 2023 MSM/GM Conference, celebrity chef Robert Irvine illustrated what it means to take care of people—and then tied the anecdote to the Exchange’s support for the military.
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If you’re at the MSM/GM Conference, send us your photos and we’ll add them to a special Flickr album.
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The latest awards from the MSM/GM Conference celebrated store teams that generated the highest Exchange Protection Plan sales in 2022.
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Top-performing vendors were recognized for their contributions to the best customers in the world Wednesday at the Exchange’s Main Store Manager/General Manager Conference.
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“These stellar teammates have been my mentors,” Shull said. “Over the last 10 years, each has played a significant role in teaching me what it truly means to serve those who serve.”
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The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.
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For Maria Hood, juggling her full-time job as a store manager at the Wiesbaden Exchange in Germany and going back to school to complete her master’s degree was daunting. With support from the Exchange’s Tuition Assistance Program, her persistence paid off. Hood graduated in 2022 from University of Maryland Global Campus with a Master’s in…
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