Words from the Director/CEO: How Exchange Teams Strengthened the Benefit in 2023
With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:

With momentum on our side, Team Exchange moved out to score big wins on critical strategic priorities to increase efficiencies and enhance the customer experience:

The Exchange is positioning the organization for the future by significantly integrating retail operations and merchandise functions to improve the customer experience and increase sales and earnings.

The graphics that adorn the walls at Exchange stores have a local touch–and require the duo who creates them to do a lot of research.

Attending the annual showcase keeps the Exchange up to date and relevant in an industry that is constantly evolving.

As part of the Exchange’s aggressive approach to expanding quick-serve restaurants, Hot Stuff Kitchen joins Hunt Brothers Pizza, Chopz and Eddie Peppers to continue to build on the success of the Express programs.

The store is three times the size of the previous Express, with an expanded assortment and a Hunt Brothers Pizza restaurant.

The upgraded store includes a new quick-serve restaurant, two additional self-checkout registers and an updated layout.

The Exchange-funded project includes an expanded self-checkout area, new lighting, expanded Snack Avenue, additional cooler doors, wall murals and fresh paint.

As a Soldier and Exchange associate, the softline sales area manager feels a strong bond to the military and the Exchange.

The Fort Liberty community can check out three renovated Expresses on post—Smoke Bomb Hill, Butner Road and Pines—for a new look, expanded assortment and speedier checkout experience. The Smoke Bomb Hill and Butner Road Expresses…
