During a live “Chief Chat” at the 2023 MSM/GM Conference, celebrity chef Robert Irvine illustrated what it means to take care of people—and then tied the anecdote to the Exchange’s support for the military.
Watch three videos from the MSM/GM Conference.
If you’re at the MSM/GM Conference, send us your photos and we’ll add them to a special Flickr album.
The latest awards from the MSM/GM Conference celebrated store teams that generated the highest Exchange Protection Plan sales in 2022.
Top-performing vendors were recognized for their contributions to the best customers in the world Wednesday at the Exchange’s Main Store Manager/General Manager Conference.
Which Exchanges took home the top prize at the 2023 MSM/GM Conference?
“These stellar teammates have been my mentors,” Shull said. “Over the last 10 years, each has played a significant role in teaching me what it truly means to serve those who serve.”
The theme of the first MSM/GM Conference since 2019 is “Exchange Strong,” words that Director/CEO Tom Shull underscored in opening remarks about the strength of the Exchange, and about plans to build on that strength.
For Maria Hood, juggling her full-time job as a store manager at the Wiesbaden Exchange in Germany and going back to school to complete her master’s degree was daunting. With support from the Exchange’s Tuition…
Sgt. Maj. Urquhart serves as the key liaison between Exchange leadership and the local commands and Exchange shoppers in his region.
