‘I Never Forget A Smile:’ Ramstein Exchange Associate Named 2024 MILITARY STAR Ambassador of the Year
Maria Elena Hess earned the recognition out of nearly 220 ambassadors.
ECP
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On a Roll: MILITARY STAR Card’s Value Hits the Road with Six New Wrapped Trailers
The trailers are on the road across the United States reminding service members, military families, Veterans and Department of Defense and Coast Guard civilians that the card, now powered by Discover, is the one card…
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Words From the Director/CEO: How Your Dedication Strengthened the Benefit in 2024
The Exchange is thriving, and credit is due to your never-ending commitment to serve our Nation’s Soldiers, Airmen, Guardians and the military community.
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The MILITARY STAR® Challenge Cup Competition is Back!
Exchanges can compete at the store and region levels for a chance to be recognized as a top Exchange during the first and second halves of the fiscal year
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Hitting the Home Stretch: Q3 MILITARY STAR Challenge Cup Winners Announced
Quarterly winners in each region win $500 for a team event. The top store for all of FY2024 will receive a $1,000 prize and the coveted Challenge Cup. The leading region for the year will…
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MILITARY STAR® Gives Back $30,000 in Home for the Holidays Sweepstakes
The MILITARY STAR® card’s seventh annual Home for the Holidays sweepstakes awarded six members of the military this month with $30,000 in prizes, bringing holiday cheer to those who serve and have served.
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Director/CEO Update: Winning Strategies Continue to Create Impressive Results
As we near the close of FY 2024, your incredible work to advance our strategic priorities continues to increase the Exchange’s momentum.
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ECP Team Hits the Road to Enhance Customer Experience with New Payment Card
ECP associates visited 12 key Exchange locations across the U.S., connecting with store teams to improve marketing efforts for the new MILITARY STAR card.
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Collaborative Effort Makes Longtime MILITARY STAR Goal a Reality
Behind the scenes of the Exchange’s collaboration with Discover Global Networks to expand MILITARY STAR card acceptance–a project that involved the Exchange Credit Program working with multiple directorates.
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Exchange Contact Center Teams Ready to Celebrate Customer Service Week With Activities and Games
The Exchange’s Contact Center teams play a vital role in providing customer service for MILITARY STAR cardmembers and online shoppers, but during Customer Service Week, they’ll be playing games and participating in team building activities,…
