Salute to Service Month: Celebrating Heroes Throughout November
Because one day is not enough to honor those who serve and have served.
Senior Leadership Editorials
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Saluting Our Customer Contact Center Teams
During Customer Service Week, Oct. 6-10, we are privileged to honor our more than 200 contact center teammates who consistently go above and beyond to serve those who serve.
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If the Government Shuts Down, the Exchange Will Stay Open
Associates will not see any interruption in payroll.
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Words From the Director/CEO: For Exchange Truck Drivers, Life is a Highway—and More
It’s National Truck Driver Appreciation week, our opportunity to salute the Exchange’s road warriors who fuel our “We Go Where You Go” mission.
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Words From the Director/CEO: Force Multipliers Are Going Strong For Mission Success
As we head into the last half of fiscal 2025, your steadfast dedication to advancing the Exchange’s strategic priorities continues to play a significant role in strengthening our military community.
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Celebrating 130 Years of Serving the Military Community
From the American frontier to Iraq and Afghanistan, from South Korea to the Balkans in Eastern Europe, the Exchange has lived up to its “We Go Where You Go” motto for 13 decades.
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Eric Boen Speaks About His Career Path, Foundations of Leadership
In 2002, Eric Boen joined the Exchange, working in Finance & Accounting while he was still finishing work on his bachelor’s degree. By 2003, he’d begun a series of deployments to Iraq, where he decided…
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COO/EVP Marla Randolph Kicks Off LINK Series With ‘Why I Lead’
“It’s not about the title—it’s about actions, character and impact,” Randolph said during the inaugural LINK presentation. “A leader helps people do more, become more and achieve more.”
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Words From the Director/CEO: Force Multipliers for Mission Success in 2025
The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required…
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Words From the Director/CEO: Honoring Heroes on Vietnam War Veterans Day
Team Exchange, April 30 will mark the 50th anniversary of the fall of Saigon, which effectively ended the Vietnam War. Four American Exchange executives and about 35 Vietnamese associates and their families were among those…