Senior Leadership Editorials

Words From the Director/CEO: Force Multipliers Are Going Strong For Mission Success

By Tom Shull / September 8, 2025 /

As we head into the last half of fiscal 2025, your steadfast dedication to advancing the Exchange’s strategic priorities continues to play a significant role in strengthening our military community.

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Celebrating 130 Years of Serving the Military Community

By Tom Shull / July 24, 2025 /

From the American frontier to Iraq and Afghanistan, from South Korea to the Balkans in Eastern Europe, the Exchange has lived up to its “We Go Where You Go” motto for 13 decades.

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Eric Boen Speaks About His Career Path, Foundations of Leadership

By Robert Philpot / July 3, 2025 /

In 2002, Eric Boen joined the Exchange, working in Finance & Accounting while he was still finishing work on his bachelor’s degree. By 2003, he’d begun a series of deployments to Iraq, where he decided that maybe FA wasn’t where he wanted to be. “Your career is in your own hands,” Boen, now senior vice…

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COO/EVP Marla Randolph Kicks Off LINK Series With ‘Why I Lead’

By Robert Philpot / June 2, 2025 /

“It’s not about the title—it’s about actions, character and impact,” Randolph said during the inaugural LINK presentation. “A leader helps people do more, become more and achieve more.”

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Words From the Director/CEO: Force Multipliers for Mission Success in 2025

By Tom Shull / April 30, 2025 /

The Exchange’s 2025 priorities are fully focused on maintaining the family, sustaining the family and investing in the family—being there with service members and their families, and making sure that they have the support required to achieve success.

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Words From the Director/CEO: Honoring Heroes on Vietnam War Veterans Day

By Tom Shull / March 27, 2025 /

Team Exchange, April 30 will mark the 50th anniversary of the fall of Saigon, which effectively ended the Vietnam War. Four American Exchange executives and about 35 Vietnamese associates and their families were among those who were evacuated from South Vietnam. More than two years earlier, on March 29, 1973, United States Military Assistance Command,…

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Words From the Director/CEO: How Your Dedication Strengthened the Benefit in 2024

By Tom Shull / March 10, 2025 /

The Exchange is thriving, and credit is due to your never-ending commitment to serve our Nation’s Soldiers, Airmen, Guardians and the military community.

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Retiring Exchange President Jason Rosenberg Looks Back on 35 Years of Serving Those Who Serve

By Robert Philpot / January 30, 2025 /

From a $1.75 an hour summer-hire custodial job, Rosenberg rose to Exchange president. He retires at the end of this month.

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Executive Vice President/Chief Merchandising Officer Eric Sidman head shot with "Meet the Team" graphic.

EVP/CMO Talks About His Exchange Career and What’s Coming Up for MD

By Robert Philpot / January 22, 2025 /

For Eric Sidman, who became Exchange executive vice president and chief merchandising officer in June, the new role was a natural segue. He had spent all 17 of his Exchange years in Merchandising, starting in 2007 when he helped launch the then-new Planning, Allocation and Replenishment (PAR) team. Since 2020, he had been senior vice…

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Image of Director/CEO Tom Shull on a blue background

Exchange to Remain Open During Government Shutdown

By Tom Shull / December 20, 2024 /

Team Exchange, In the event of a federal government shutdown Dec.21, the Army & Air Force Exchange Service will remain open. Associates will not see an interruption in payroll. The Exchange does not rely on appropriations from Congress and as a non-appropriated fund entity of the Department of Defense, most of the organization’s operating budget…

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